Deloitte Telephone Interview?

I never knew that Deloitte did telephone interview... usually the first round is face-to-face interview at their office!

Thats what I understood. According to their website the selection process is application then online tests then face-to-face interview then assessment centre. However I'm having a telephone interview prior to online tests. Anyone else experienced this?

Hi,
I've got a telephone interview tomorrow! I thought it was a bit weird too! Have you had yours yet?

when did you submit your application? I submitted mine in August... they have invited me for the 1st interview but they have not given me the date as yet. When I spoke to the HR, she did not mention anything about a telephone interview. When is your telephone interview?

mines on friday morning. Let us know how it goes, best of luck with it!

Hi,
It went OK :)

These were the questions:
Tell us about a time you had to delvier a difficult message
Why Deloitte?
What do you think you'll be doing during your first year?

Good luck!

Hi.. I am glad it went alright. When do you find out?
Btw, when did you submit your application?

hi,

does anyone have more experience with this telephone interview, any other questions asked?
I've got mine on Wednesday!

I have one coming up to........in the email they advise you on what they will be looking for, mine is career motivation and communication skills.

maripinkpanda - how long did it last.

Thanks

I've got one coming up for Consulting and they say its only 15 mins.

I have one coming up next week, would be great to hear people's experiences!

well i will post my experiences tomorrow, if someone has some tips right now it would be much appreciated!

I will have one tomorrow. 15mins about communication and career motivation. Did anyone experience this before and would be kind enough to tell me their questions? Thank so much. I applied to Audit in London.

just had mine, questions were tell us about a time you had to deliver a difficult message, what will you be doing in you first year, why deloitite, what services does deloitte offer nd what is your understanding about professional services. lasted 15 minutes, think i did pretty crap:P

I'm sure you were fine Tal! Thanks very much for the advice and info there. Let us know how you get on.

Tell me when you deliver a difficult message.
Why Deloitte?
What you know about Deloitte? Your understanding of professional services?
What you do in your first year?
Tell me about the professional qualification of your choice? <<< I screwed this up.
I dont know, I think I'm done.

what scheme were you going for S.Le?

Hey guys,

I heard today that I have a phone interview with Deloitte. Is it reasonable for me to expect the questions as posted above (Why Deloitte? What you know about Deloitte? Your understanding of professional services? What you do in your first year? Tell me about the professional qualification of your choice?) or is there anyone that has been asked different questions such as on team-work, or are these saved for the later stages?

Thanks :D

.

hi all,

I was just wondering if deloitte contacted you via email or telephone to organise your telephone interview?

Thanks

To all those interested in Deloitte telephone interview:

I had a "pre-screen telephone interview" with deloitte for Consulting position. They emailed me saying they would like to set one up, and they left me a number I should call too arrange a good time for it. The convo. was no more then 15 minutes, and the questions were the ones above. i did not think i did so well, but i thankfully got through it! I did not answer the question for example "what are professional services" very well;, but they are just seeing if your a normal person, who can communicate and understand well!
I now have a face to face interview (after passing online tests) coming shortly.

Good luck

I just had a telephone interview for Deloitte for Audit graduate. Questions (as above) were:
1) Tell me a time you had to deliver a difficult message (why was it difficult)?
2) Why Deloitte?
3) What 4 services does Deloitte offer?
4) What do you think you will be doing in your first year?

Hope this helps - don't think my interview went so well!

Thanks loads guys for the tips :D! I've got my interview next Friday (9th Oct) - hopefully I'll get the same questions...

When did you apply to Deloitte if you don't mind me asking? I have a phone interview but the gap between submitting my app and having this phone screening is a good few weeks..

I applied a couple of weeks ago - it will have nearly been a month between application submission and telephone interview :p pretty frustrating really!!

Hei, guys, I'm gonna have this telephone interview next week, any tips? I'm so nervous. Any new questions now? Or they still ask the same questions as posted previously?

I had my phone interview earlier today - it is nothing to be worried about! However, the woman didn't speak great English so it was pretty difficult to understand her - I am annoyed at Deloitte for this as I kept on having to ask her what she had just said.

Anyway, the questions were exactly as above:

1) Tell me a time you had to deliver a difficult message (why was it difficult)? I used a university based example.

2) Why Deloitte? One of the big four, impressive client portfolio, great career prospects, culture and diversity etc.

3) What 4 services does Deloitte offer - tell me a little about each? Easy - look on the website! Audit, Tax, Consulting and Corporate Finance. I also mentioned business enterprise risk. Then I was asked to tell her a little more about what I would be doing as an auditor. I even mentioned SARBOX compliance but don't think I really needed to!

4) What do you think you will be doing in your first year? Easy - time is spent between audit with clients and studying towards the ACA. Mention how it will be a significant investment time wise, etc.

The interview lasted for 15 minutes.

Hey Imiliano,

did you get feed back from your tel screen?

I did it same day with you, but still wait for results

Nope, I haven't heard anything as yet :p

Had mine on the same day and no word yet. They said 2 working days so hopefully tomorrow..

had mine yesterday, didnt go too well though - i thought talking on the phone would not be too difficult - i guess i was wrong! I think they said three working days though.

I had mine on Friday and have just had an invite to the numerical test.

Just had mind a few minutes ago. Exact same questions as Imiliano. Kinda hesitated on the '4 services Deloitte does'. Though same problem as you guys—my interviewer didn't speak English that well...so was a whole effort just to try and comprehend what she was saying.

Guess I'll only find out next week.

the questions are exactly as listed above! - just had an invite to numerical test, im dreading it.
is it marked negatively or just on how many right answers given?

Just got offered to sit for the Psychometric Test....thought I'd messed up a few questions, didn't expect to hear back so quickly! Any tips for the online tests guys? Heard there's a website with sample tests to try??

Vin.

Can anyone tell me an example of an answer for the question: Tell me a time you had to deliver a difficult message (why was it difficult)? I can't remember any example from my life :(

Ida

it can be anything from telling your mum you are pregnant or breaking the news that you are gay. from telling your teacher to stop making you uncomftable in class. it doesnt matter as long you explain the situation and why it was difficult.

Stevie, Imilano

did you receive feedback from them?

I done verbal Mon, but stil no results

Ida,

I agreed with Stevie' sample, just a simple sample, do not need so complex

Thanx :)

i received an email today to say i successfully passed the numerical test and now i need to complete the verbal test in three working days. hopefully i pass that - is it quite difficult Jancelyn? how is it structured - 30 questions in 15 mins?

If you use the gay example hope that the interviewer isn't homophobic!! I said when I had to tell some people in a uni society that they had not made the team for a race.

Stevie

i think it is ok......................should be harder than PwC ones, remember it was 30 Q in 18 mins (not exactly sure, but nearly sure, sorry)

I just failed PwC's yesterday, I so wonder whether I failed in DTT as well

i failed PWC aswell - wasnt prepared for the logical reasoning! but have you since found out about your verbal test with deloitte?

yes, I have passed.................

but the position I applied have nearly filled in, so not sure...................

really? was it audit?

not audit
consulting............position in this area are always filled in so quickly, and most interns will sign contract after they finish summer intern............

Hi everybody, I've got a Phone interview with Deloitte on Tuesday (3rd November). Has anyone got any tips for me, should I answer the questions quickly and get straight to the point or should I expand on them (like explain what I say thoroughly)?

hello

goto the point directly, but follow up some explain

not too much, ensure you could finish each question in 3 mins

Thanks for the tip, much appriciated, my interview is at 1.15, I am going to do some practicing.

hi guys. i have a telefonic interview too..can someone tell me what does the question "what are professional services" mean...does it mean services like audit , consulting , erp etc?..thank you

hey guys what hve u answered for tell me a time when u delivered a difficult message?..i couldnt think of an answer..thnx

Can somebody explain me, "Tell me a time when you had to deliver a difficult message." What does this mean ? What are the possible answers? Any help or example would be appreciated.

A difficult message could be any message that instigates personal difficulties upon delivery. It may be telling someone you get on great with socially they aren't doing enough work in your group task? Or perhaps that you have to deliver a presentation based on a subject that your audience hasn't studied or isn't fully knowledged on the technical terms. Additionally, it could be explaining a complex issue to somebody whereby English isn't their first language. Basically, choose any communication competency example and incorporate a potential barrier that may effect the output Hope this helps!

Hi guys,

I have been reading all the replies and they are really helpful.

I have a phone interview today for the summer vacation scheme, would you guess the questions will be the same as those above?

Also I have tried thinking about answers but I can't seem to talk for more than about a minute and a half for each question. Is this to short?

Thanks

also what does it mean by 'what do you understand by professional services'?

Basically, its what do you think a Professional Service firm is? What their main objectives are and so forth, i.e. independently contracted to turn their knowledge and expertise gained into value for the client.

hey guys..

have a telephone interview coming up.. for the strategy consulting division.. any pointers i shud keep in mind?

say ACA .Please give a thorough answer. Go to ICAEW website and research how many parts and paper it consists of.

Tell that it requires 3 years with an accredited firm like Deloitte.

It has two parts and 15 papers.

Professional services are the services proviedd to the clients to create value ,increase their profitabitly and financial conditions.

Hope that helps.

Prepare thoroughly . Its easy

Good luck

professional qualification... ACA?? hasancoool... reading the earlier posts i have a feeling they want to kno more abt wat u have studied.. or r currently studying... r u sure we r to talk abt ACA?? coz not all the potential analysts at deloitte will have to appear fr it

hey Jancelyn

I have been invited for a telephone interview with them.. considering there were very few places on 23rd oct... it surprises me as to why they would still call us..?? wats been the progress with your application? if you don't mind sharing it with me... :)

cheers!!

Hey Arzoo,

They will update their further avilable time slot for interview. if u r worried about that, u could email the contactor who sent u tel invitation email to confirm or ask more infomation.

Hopefully, my answer is useful.

thanx guys all the answers were of great help!!!

hey guys...

was asked just three questions.. nd it din't take more than 9-9.5 minutes for the whole interview...

i was asked :

why deloitte

why what i would do in the first year there

on difficult message that i had to give..

the duration of the call and being asked just three questions is worrying me a bit..
wat do u guys think...?

yeh I wouldn't worry, mine was probably that short and I got an email less than an hour afterwards saying I had passed

Hi guys,

Had mine this morning.

Got asked the following:

When have you had to deliver a difficult message?

Why Deloitte? For my answer to this I mentioned client portfolio, the interviewer then asked me to name example, so be aware of that!

Why Audit?

What will you be doing in your first year?

I haven't yet had an email but just logged onto the Deloitte system and it says I have to complete the numerical test next. So it might be worth logging on as they may not have sent an email yet.

Cheers

Hey guys,

I had my telephone interview on Monday for Audit London......didn't hear back from them tilll today so I called them and they said they will get back shortly...

AND TO MY SURPRISE...i got a rejection email...i can't believe it and was such a simple 15 min interview .... i am thinking of writing to the head of graduate recruitment

how did the interview go, did u answer everything they asked properly?, if you did then ask them for a reason

bennyboy when was your tel interview?

Had my interview on thursday afternoon. I was asked: Tell me a time when you had to deliver a difficult message, Why Deloitte? What will you be doing in your first year and Why have you applied for audit/what would you enjoy?

It only lasted about 7 mins and this threw me off a bit, especially when she essentially cut in on my last answer since I took a pause to consider what to say about what I would enjoy.

Anyway I received an email 2 hours afterwards to say that I was through to numerical tests!

I had my tel interview on Thursday morning but still not heard anything..that a good thing or a bad thing?

No it's nothing major, normally it takes a couple of working days, and since Saturday and Sunday are not working days, expect a reply by Monday or Tuesday.

I got my reply the next day but I did my tel interview on a Monday, was agges ago, now i'm waiting ting to see if i made it to the interview

yea everything was perfect....i just can't beleive this

i really help with verbal reasoning,ive tried to do the SHL practise questions but everytime i do it i get a shitter result than previously..any tips?

Practice makes perfect, what I do when i do them, is read the question first to save time, then look at the passage for the answer, if I can find it or I find something in there that contradicts the question, then its 'true or false', if I can't find it then its 'can not say'. Make sure you read it carefully as little words like 'most' or 'all' can completely change the answer, and try and work through it as fast as possible, I normally get over 85% so aim for atleast this, because I am dumb lol and alot of people probably will get higher than me, you should be able to finish the SHL verbal reasoning tests with 1 or 2 mins to spare, I finished the real test with 2 mins to spare, good luck and keep practicing, thats all u need to do ( by the way the real test is 19 mins for 30 questions, so try and do 30 questions in about 17-18 mins and you should be good). Good luck and hope the advice helps.

Thanks bro that helps alot..because the test is on shl is it still wise to practice the psl as there is only one test to practice on shl?

I never tired the psl verbal test, but i guess its good to get as much practice as possible, the psl numerical test was too easy so I could be bothered to try their verbal lol, i have no idea what it looks like, but try as many as possible and u should do ok, salaam, take care bro.

hey

.........

lol hello

I was asked :

 > deliver a difficult message

hey guys does anyone know the starting salary for deloitte audit london 2010?

just ran across a resource that shows the starting audit salary when I was looking online with my friend for [url=http://www.glassdoor.com/Jobs/Deloitte-Jobs-E2763.htm]Deloitte jobs[/url] -- hope that helps @stevie!

:)

I have my telephone interview v.soon, do you think the questions will be the same as the ones posted on this forum? Or maybe new year, new questions! I hope not!

I will have one telephone interview soon. Does anyone know the questions are the same as the ones posted of last year? Could klt share your interview questions? Thanks...

I had one last week and it was very easy. I wouldn't worry about it, just make sure you know why you want to work for Deloitte and the position you applied for. Thats all I was asked.

I passed the interview but failed the tests. The tests are harder than PWC.

Hope it goes well

Hi,

The questions were the same as the ones earlier in this thread, although she didn't ask all of the ones listed. I got asked:

Tell us about a time you had to deliver a difficult message?
- I used STAR approach - I added why I thought it was a difficult message because I reckon they would ask that afterwards anyway.

Why Deloitte?

What is your understanding of professional services?

What services do Deloitte offer and can you briefly explain a bit about each one?

What do you think you will be doing in your first year?

The interview lasted just under 13 minutes. I got an email the next day inviting me to the online tests, passed the numerical and just about to do the verbal!

Hope that helps,
KLT

Arzoo,

Positive... The qualifications from the university are mainly academic, not professional. They mean ACA, ACCA qualifications.

CIPFA is public sect, dunno if acca is

I had my telephone interview with Deloitte about a month ago and guess it's time for me to make some contributions.

I was applying for a summer internship in Professional Service Rotation but I reckon most of the questions should be exactly the same as what you guys will get.

1.Tell me the last time you did a presentation. (it seems for internship positions, this is the only question that you'll be asked)
2.What do you think you will be doing during this programme?
3.What services does Deloitte offer?
4.Why Deloitte?
5.Why this particular programme?

For the 3rd question, I basically listed all service lines Deloitte offers and briefly told her what each one was about. Because I prepared for all the questions and wrote down some notes, I actually found it quite easy to deal with.
After I was done with my last question, my interview told me that the answers I gave her were quite good. And I received an email from her saying I was passed right after I hung up my phone.

The questions asked were as mentioned earlier, apart from the one which asks about your understanding of professional services.

On the qualifications question, she asked me what qualification will I get.
I said ACA and ACCA and wanted to expand which line offered which qualification (as I know that with public sector auditing you do ACA, whereas with ordinary auditing you prepare for ACA/ACCA and I knew all the details including the modules, duration of the courses, etc) but she interrupted and said they are different qualifications and that I should be careful not to repeat the same mistake during face to face interviews.
I did not continue as I felt she did not want me to do so, she just asked if I had any questions. I did ask one, she thanked me and that was all.

The interview lasted 12 minutes.

I got to the next stage after an hour, so they're quite prompt in getting back to you.

Hi everybody

i had an tel interview with deloitte in november, i looked at the questions above and the one question i was asked that is not mentioned is:

1. Can you mention some of the Deloitte's clients?

to be honest, i did not expect this questions but gave some of the companies that they render consulting service and audit, but i think she was not satisfied as may be she was expecting me to give the whole list of the clients

apart from that, everything is same: give me an example of when you had to communicate a difficult message to group of people? why did you apply to Deloitte? What do you think you will be doing in your first year of graduate programme?

All the best to everybody who is having tel interview and assessments with Deloitte

I had my telephone interview yesterday, the questions were still the same.
Thank wikijob and everyone who has posted the questions!
ps: the interviewer is really difficult to understand as she speaks fast and bit like murmuring...

I know, I had to ask her to repeat once. She sounded a bit pissed off when I did so I didn't ask her again. :D

We'll be here with help for your first round if you get through. Good luck

Deloitte's clients..they're doing work for London Olympic 2012 and they also audit many FTSE 100 clients as found here.. http://ivory.vnunet.com/assets/binaries/financial-director/pdf/fd-audit-survey-09.pdf

I had my telephone interview yesterday, the questions were as follows:

1) Give an example of a time when you had to deliver a difficult message to someone
2) why Deloitte?
3) What do you understand by the term 'professional services'?
4) what will you be doing in your first year in yor chosen service (audit)

I was nervous before the interview, but I needn't have been. The lady was nice (although a little hard to understand because she was foreign). It lasted 8 minutes, and I was told the next day via e-mail that I had passed and have now been invited to do the online numerical test.

Thanks to everyone who has contributed to this thread, I found it very useful and had answers prepared for all of my questions. Look at the Deloitte website to help with your answers, and good luck to all.

I read somewhere on this forum that they ask a 5th question (althought this was back in 2008) what will you most enjoy if you get the job?...is this still true or have deloitte changed their questions? Are these questions standard for all service lines, anyone had a consulting telephone interview? I'm really nervous as mine is coming up very soon!

hey guys,

I have an interview coming up, and I was just wondering what you guys answers for "why deloitte?" Thanks!

"I have heard from recent graduates who now work for Deloitte that the people are all very friendly which makes working much easier and more enjoyable. I think it's particularly important in audit that my colleagues are easy to get on with since much of the work is based on teamwork."

Thanks for the responses on this thread. Wikijob is my oracle right now

I was asked the same questions, in the same order, as Jimmy 6161! It's really worth matching questions up with Deloitte's key competencies. This really helped me focus my answers and pass this stage. In saying that, I possibly had too much information on 'why deloitte?' so wasn't wholly satisfied with the reasons I chose to mention in the 3 minutes she provided me to answer that question.

Did anyone experience the interviewer repeating any of the same questions at the first interview? Or, asking for you to elaborate on your answers given in the phone interview?

I had the telephone interview today, for Consulting - same as questions everyone's already mentioned, although there was just one where i was confused - which professional qualifications would you be studying for? I just admitted i wasn't sure. according to the interviewer, it would be the CIMA, i think ... but again the accent was foreign & not too sure ?!

One or two questions was asked to elaborate, e.g. 'what do you know about deloitte?' followed by 'who are our clients - what else do you know?' etc.

Thank you to all kind contributions above, & best of luck to everyone!

thank you for sharing, the questions exactly came out when I did my phone interview

Has anyone has any pre-screen telephone interviews for the Scholars Scheme or are these all for graduate positions??

Big thanks to everybody who posted their interview up here, helped me get through and pass to online Maths test.

My interview for AUDIT GRADUATE POSITION and what came up:

Interviewer informs you she/he will write down the questions as you speak and the interview lasts no longer than 15min (true, my one lasted 15min exactly).

Questions:

1) Tell me about a time you had to deliver a difficult message.
Tip: This isn't a difficult question, just think of a time when there was a barrier such as excluding friends from project teams, language barrier or telling somebody they had failed at something. I used a similar example to above.

2) Why was it difficult?
Tip: Make sure you can justify and if you can explain why it was difficult without them having to ask you, its probably even better :-) (that's what I did).

3) Why do you want to work with Deloitte?
Tip: Could be anything (EXCLUDING PAY!!!). Things like Culture, diversity, network of clients. Make sure you know atleast 5 major clients they deal with (including Summer/Winter 2012/10 Olympics/Para-olympics. Also mention professional qualifications and development.

4) What services does Deloitte offer?
Tips: Audit, Tax, Consulting and Corporate Finance. They also have Enterprise Risk Services. Know about each one and what they do (in brief). Its worth reading through to have an idea of what you're getting into if you're not sure at this point.

5) What do you think you will be doing in your first year?
Tip: Look at your job role, it tells you on the website! Note any professional qualifications you can study for too. Also mention what you're expecting to do in the future beyond this if you can squeeze it in (looks good!).

6) What will excite you about doing this job?
Tip: Know why you want to do this. I'm quite passionate around the topic so was naturally happy to answer that. I'm sure you'll have no problem answering this one.

Interview: "End of interview. Many thanks, we will get in touch with your results in the next 3 days."

Got my (happy) news the next day. If I pass maths I'll let you know, if you don't hear back from me, assume the worst... (eek!)

General tips:

- Make a summary of all the questions you think will come up in MS Word and bullet point each one. You'll be able to study this quickly and be comfortable during the interview.
- Have a glass of water ready, helps if you dry out!
- If you have any difficulties in speech or anything else, let them know.
- Keep a full battery and use a quiet area/room
- Speak clearly and concisely (and confidently - DO NOT MUMBLE!).
- Sell yourself.

Hope this helps everyone. Best of luck in your applications.

Hi, I have applied for professional services summer vacation program- Liverpool office. I am still waiting for my assessment day.

I had my pre-screening interview in January, followed by the online testing.

I am still waiting for the last one month for my assessment day and I have emailed the graduate recruitment office a number of times. They always have the same reply:

Due to currently client commitments we have not had the opportunity to bring candidates forward however we will be working through candidates in chronological order and places will be offered on a 1st come 1st serve basis.

Had my telephone interview yesterday and recieved an email invite to numerical reasoning test this morning.
All the questions asked in the interview have been mentioned above, except I was also asked: "Give me some facts about Deloitte".
I just gave simple facts such as 2nd largest accountancy firm in the world, offices all around the world, etc.
Good luck everyone!

FYI - i completed my telephone interview successfully and passed the online tests successfully mid jan 2010, and they still do not have interview slots for the Audit position - I hope they have not filled up their positions otherwise we are all wasting our time!

Did u apply for london audit?

yeah i applied for london audit. are you in the same position? x

FYI

Deloitte have introduced the telephone interview as a further level of screening to reduce the amount of chargable hours lost by managers interviewing candidates that haven't bothered to look at what the competencies are.

It's just to sift out the time wasters.

why r they taking so much time? any idea?

plenty of ideas why! all i can say is, if anyone is lucky enough to choose between offers, Deloitte are not doing themselves any favours here...

fired off the standard 'thanks for informing me of passing tests... look forward to receiving further information...' email to them. This normally works but not for deloitte it would appear!

when anyone gets an interview date for audit, let us know!

Hey all,

I got through the telephone interview although it was for consulting, but it seems like a standard set of questions. Anyway mine were "Tell me about a time you had to deliver a difficult message", "What is your understating of professional services" and "Why do you want to work for Deloitte"

Hi all,

For any people applying late I thought I would just confirm that a month on and the phone screen questions are still the same, I specifically got asked:

- A time when delivering a difficult message
- What feedback did you get from the recipient
- why Deloitte
- what do you understand about professional services
- What specifically do you think you will be doing in your first year in your chosen line
- anything else about Deloitte that interests you that you have learnt in your research

My interview lasted around 9 minutes and within 10 minutes I have an email with feedback.

The lady who interviewed me was very friendly and patient, and her accent was not strong enough to be off-putting..

I am very grateful for the whole thread above me which helped significantly!

Just had my interview!! Was so nervous but the interviewer was nice. My interview didn't last up to ten minutes though. The questions were
Give an example when you had to deliver a difficult message
Why Deloitte?
What is your understanding of Professional Services?
What do you think you will be doing during your first year?
Thanks to everyone for posting their questions. Will keep you posted!

Through to the next stage!

Thanks to comments on this site, I managed to pass my telephone interview 2 days ago. Here are the questions I was asked: (still the same as a year ago)
1, tell me a situation when you had to deliver a difficult message;
2, why deloitte;
3,what's your understanding of profession services;
4, what do you think you will be doing in your first year (with regards to your first choice);
5, what are the qualifications do you think you'll be pursuing.

The interviewer is nice and speaks clearly and slowly. I'm sure everyone can pass it if you prepare well!

Good luck!

What happened to those people who were put "On Hold!" coz they required a work permit?

Any news for those people?

Just had my telephone interview for audit this afternoon.

Nothing has changed from the posts above, I had the same questions, quick run down below:

Lady was nice, had a very slight tinge of an Asian accent but nothing that made her difficult to understand, however the line was pretty crackly (I only managed to make out the questions because I knew what she'd be asking from looking at wikijob) so bear that in mind if taking the interview on a mobile.

Introduced herself, asked if she could call me by my preferred name and then asked if it was a convenient time for the interview. Said the interview was to check my communication skills and career motivation. Questions:

1) Tell me about a time when you had to deliver a difficult message?
I spoke about taking part in a football tournament and having to drop a player.

 a) She asked about how I had prepared to deliver the message

 i) Big 4

3) Understanding of professional services?

 My answer was about how they provide a set of services to clients which are firms, corporations and governments on developing and improving their business and operations and went VERY slightly in to a bit about what each line does in audit, advisory, tax and corporate finance. 

That was it. She said it'd take 15 minutes, it took 8. She thanked me for all my answers and said I would find out in 3 working days if I'm through to online assessments.

So, nothing too taxing at all. Good luck!

Literally just had telephone interview....I won't bother going into details on answers given, as there's already loads here and also it's best to do a bit of your own research. The 4 questions asked were:

- Explain a time when you had to deliver a difficult message to someone

- Why Deloitte? (i think she asked both as a general sense, but also with reference to your specific role)

- What do you understand by the term 'professional services'?

- What do you think you'll be doing in your first year?

I'll wait to hear back now! Fingers crossed

Good luck. Which service line did you apply for?

Audit in London

I heard back and got through the telephone interview ok ... even though I genuinely thought I rambled a bit. At one point I had to ask the lady to repeat her original question as I just went off on a tangent! But, as has previously been mentioned, I'm fairly sure the introduction of the telephone interview (which Deloitte didn't do a couple of years ago) is really to cut their losses and, essentially, just make sure that people apply for the job have at least a half-decent understand of their job role and also just making sure they have a decent level of communication skills too!

Onto the online tests...

Audit in London

I heard back and got through the telephone interview ok ... even though I genuinely thought I rambled a bit. At one point I had to ask the lady to repeat her original question as I just went off on a tangent! But, as has previously been mentioned, I'm fairly sure the introduction of the telephone interview (which Deloitte didn't do a couple of years ago) is really to cut their losses and, essentially, just make sure that people apply for the job have at least a half-decent understand of their job role and also just making sure they have a decent level of communication skills too!

Onto the online tests...

My telephone interview is tomorrow and I'm nervous but have read up and written down answers for all the Q's raised in this thread so hopefully I'll pass it! Fingers crossed, I'll report back with the Q's they asked me once it's finished, wish me luck!

I've passed my telephone interview! Through to the numerical stage now! My Q's were as above and still the same

Time I had to deliver a difficult message
Understanding of Professional services
Why Deloitte
What I'll be doing in my 1st year
Describe the qualification of your choice...
Why audit

Call lasted around 10 minutes, interviewer was brilliant but told me to slow down a couple of times as she was struggling to keep up the pace typing... so be mindful of that, I was worried that would count against me, I was nervous and was brain dumping what I know. However I've made it to the next stage, 3 days to do numerical testing, fingers crossed now! If any of you need any more help, just hollah! Thank youWikiJobs thus far!

Good man! (or woman!) it isn't nearly as bad as you would think ... basically just making sure you have half-decent communication skills and a basic understanding of the role. The numerical tests weren't that difficult (certainly not compared with BDOs that i completely flopped on!) but you should be ok fingers crossed!!

I had an interview at around 5pm today, and still haven't got a reply, should I be worrried already?

Thanks dido (I'm a bloke btw ;-) ). I was able to properly prep for it cheers to this thread. I've been practicing the tests on SHL and the University of Kent website and plan to tackle the test on Friday. I hopefully should be ok for that, it's if I make the interviews that I'll start to worry big time as my competency examples aren't the strongest! Have you got far with the recruitment process at Deloitte dido (or any other of the big 4?)

makeithappen, I had my interview on Monday afternoon and only found out today. I wouldn't worry about it, just give it till the weekend!

Keep safe

untouchable, you find out pretty much straight away if you pass the numerical tests and then are told about the verbal reasoning test (basically if you pass the numerical then you've basically done the hard part). I've got a first round (competency) interview this coming tuesday in london; i made sure i got the earliest one available! Just gotta do a bit of reading up on here and deloitte's website now!

Thanks so much to everyone who posted their comments. They've been really helpful.

I have my pre-screen telephone interview for Consulting with Deloitte next week.

1. Has anyone done one of these recently (June/July 2010), especially for Technology Integration? Are the questions any different or are they the same as those listed above ?

2. Also I thought the professional qualification for Technology Integration was ISEB and not CIMA as someone mentioned earlier. Can someone comment on this please.

3. How much time do you generally have between passing the telephone interview and doing the online numerical test.

4. And lastly are these tests still SHL based or do they use PSL?

Thanks again and good luck to everyone.

Hey joebo1

Just to let you know i get email notification of updates on this thread...i dont sit here pressing refresh!!

I cant help with consulting questions, but the tests are SHL based and for my application (audit) they emailed over the links to the tests when they informed me i'd passed the telephone interview about 2/3 days afterwards and then you have 7 days to complete the test, but they ask you to complete it in 3 days.

all the best!

Brilliant Dido. Yeah I know what you mean about the email notifications. I get them too.

Would still love to hear from anyone who has done either Deloitte Technology Integration (TI) or Enterprise Applications phone interviews, or any other interviews for these programmes for that matter. Thanks.

Just had my telephone interview with Deloitte and found out I have got through to the next stage. Here were the questions they asked me:

Why Deloitte? (support network, secondment options, international opportunities, awards they have won, their work for communities)

What will you be doing in your first year? (studying and passing ACA exams, trips to clients to perform a number of roles e.g. completing audit tests and identifying audit errors)

Name a time you had to give a difficult message?

Guys I wonder if you can help.

Had a telephone interview with Deloitte scheduled for 12.45... it's now 13.30 and they've still not called. Whilst I understand that they might be 5-10mins late this is a bit OTT is it not?!

I've emailed the person that I've had correspondence with but no reply as of yet.

Any suggestions?!?!?!?!

Did you get a call in the end? If not double check your emails to make sure you got the correct time and if you have give them a call.

I never got a call at all! But when I rang them they said they'd have system problems so have my rescheduled one in an hour now!
Thanks for replying though.

Good luck clarie12345, I'm sure you'll be fine!

Btw what position have you applied for? And is there any chance you can post your questions after the interview because I have one this afternoon?

Thanks

I've applied for Tax and sure thing I'll post the questions on here after. So that'll be about half an hour's time... eek!

thanks that would be great, and good luck!

Btw is this for a 2011 graduate position?

Nope the last of the 2010 ones.

Just finished my interview and had an email 2 minutes later saying I'd got through.

Questions :

Describe a time you've had to deliver a difficult message.

Why Deloitte.

What is your understanding of the Professional Services sector (bluffed way through that!)

What would you do in your 1st year.

Thanks to everyone who contributed on this page - onwards to the numerical test!!!

Good luck later BennyBoy951 - you'll be fine.

Well done on getting through!

Had the interview today for financial advisory...

As clarie12345 had the same set of question...

just one more question added to it........ what do u know about deloitte............

Thanks to everone who contributed on this page..........

Got the result in just 2 min.......

Good Luck to everyone!!!!!!!!!!!!!!!!!!!!

wow thanks to everyone who commented on their interviews...

i have mine coming up on wed

i was wondering what is the best way to tackle the question on name a time u had to deliver a difficult decision..what would be a good example. thanks

wow thanks to everyone who commented on their interviews...

i have mine coming up on wed

i was wondering what is the best way to tackle the question on name a time u had to deliver a difficult decision..what would be a good example. thanks

Just another experience:

The interviewer had a European accent so it was a little difficult to understand her, luckily though she didn't actually say very much after her introduction. She told me that she has my application in front of her and she would like me to expand on my answers.

I was only asked two questions:

> Why Deloitte?

> What will you be doing in your chosen service line during the first year?

The call was very short, only lasted about 5 -7 mins. If I was to give any advice it would be to look at your application again and expand your answers for career motivation. You can write out notes to have in front of you during the interview. Just be relaxed and friendly, don't talk too fast and try and sound enthusiatic about what you're saying. That's what you're being tested on mainly, the ability to communicate clearly.

For the people who aren't sure about the question about delivering a difficult message, your example can be anything and from anywhere. It can be about rejecting someone from a team or activity, giving difficult news to someone you know or care about, dealing with a customer at work... With competency questions the examples don't have to be spectacular, just from a variety of areas from your life.

hey thanks to everyone who has been posting.
I had my telephone interview this morning

I got asked:

 - whats your understanding of professional services
 - a time where you had to deliver a diffcult message
 - what will you be doing in the first year
 - why deloitte

I was told i would hear from her in 3 days but after 10 mins after the interview I had an invition for online tests :)

I am a international applicant. I am not sure why I was suppose to give tests online before my pre-screening interview. I have same interview tomorrow but I have already given both verbal and numerical tests online.

just had my phone interview. exact same questions came up. just waiting for emails now. thanks very much wikijobs you are a life saver!!!

Good luck!which service line are you going for?

tax 2010. passed which was nice. now waiting for email to see if i passed the verbal test. lots of waiting

Hi,
does anyone know how deloitte looks at candidates for tax graduate position who are ACCA partly qualified? I learnt from the website that deloitte encourages CA qualification. I have already passed 9 from 14 ACCA exams and wouldn’t be happy to study for CA from scratch.
if anyone knows whether deloitte accepts acca partly qualified candidates I would appreciate a lot...
thanks

Hi guys, has anybody had an interview for the 2011 graduate intake?... Do you guys think it will be the same?...

I had my 2010 interview last week and it hasnt changed since 2008 so I wouldnt be too worried.

thanks hedgehog.. is it wise to use answers from your app form to some of the questions?...

why not.. Its always good to use as much diversity as possible but if the stuff youve got on your app form is good then stick with it.

Hi All,
I had my telephone interview for Graduate programme 2010 in I &TR - Controls Assurance today morning. Went well. yet to get the feedback.
The scenario was
The interviewer introduced herself and asked me whether the time is fine for having a talk with me. Then she asked me for casual things like how are doing today like that.
She then briefly described the parts of the interview. Then she started to ask questions.
1)Difficult message
I mentioned an incident that happened during my course.
2)Why Deloitte ?
I listed impressive client(mentioned some clients BAE Systems,Procter & Gamble,Boeing,Arcelor Mittal . U can see the clients list in various industries in wikipedia itself by just typing Deloitte)portfolio,great career prospect for the employees thro' professional qualifications,corporate responsibilities,community work like that.
3)What do you understand from professional services?
mentioned the 4 services audit,tax,corporate finance,consulting.(I think I blabbered something for this question by just reading the info what I have collected from the above thread and website)
4) first year work
I answered like this. I will be studying for the service line qualification like ACA for knowing the fundamentals and basics. Apart from studying, I will be involved in understanding the client's IT systems,analyse IT risks and recommend improvements. I also added , If I have been involved in IT Governance project, I could take part in a controls-mapping exercise and assist in the re-design of controls.

She asked me for do I have any questions. I asked for career growth, certifications for improving oneself in a particular service line.

The interviewer spoke very nicely but she was very polite and i can hardly hear her voice clearly. She asked to inform her if I cant hear her or if the line is bad. I informed her that I can hear your voice very hardly. Then she improved by doing something. She started typing my answers when I start answering her. At times, She also gave me a pause while typing by telling "Lemme complete it" like that.She encouraged me for each question by saying well done and thank you so much for your answer like that.

Finally, she told will get back to you in 3 days with the feedback of this interview initially . But later she told after few days. Don't know what would be the difference or i'm just making myself stressed. Then she told if you got thro' this then you will be doing online tests.

That's it.
I'm yet to receive correspondence from them. It's been nearly 4 hours after interview.
Hope the interview feedback is positive.

anybody else had any feedback update recently with them either positive or negative?

Hiya Jhansi, I had my interview today and my questions were
Why Deloitte
What do you think you'll be doing in your first year
What research have you done into Deloitte
She introduced herself and said it'll be a short call lasting 10-15mins...
It actually ended up only being 5 mins.
Got an e-mail about 30mins later saying I've passed.

Hi super_baros,
I got the invitation for online numerical test 30 mins back . would like to know are you done with the test?

I did my tests before the phone interview...First interview is my next round now

how was the test? did you tried any practice test apart from deloitte for yourself to familiarize with numerical tests ?
btw, r u 2010 passout?

The tests ok.. ..Not too bad.. They're the SHL ones and there are a few examples on the net..
I'm 2011 entry btw

Hey everyone,
I wanted to thank everyone that posted information about the telephone interview on here it was really helpful!
Here's the questions they asked me

Tell me a time you had to deliver a difficult message. How did the person handle it?
Why Deloitte?
Tell me what 4 services they provide.
Can you name some clients.
What do you think you will be doing in your first year.

And they asked if I had any questions:)

Good luck to everyone who has one coming up!