Deloitte Telephone Interview?

I never knew that Deloitte did telephone interview... usually the first round is face-to-face interview at their office!

Thats what I understood. According to their website the selection process is application then online tests then face-to-face interview then assessment centre. However I'm having a telephone interview prior to online tests. Anyone else experienced this?

Hi, I've got a telephone interview tomorrow! I thought it was a bit weird too! Have you had yours yet?

when did you submit your application? I submitted mine in August... they have invited me for the 1st interview but they have not given me the date as yet. When I spoke to the HR, she did not mention anything about a telephone interview. When is your telephone interview?

mines on friday morning. Let us know how it goes, best of luck with it!

Hi, It went OK :)

These were the questions: Tell us about a time you had to delvier a difficult message Why Deloitte? What do you think you'll be doing during your first year?

Good luck!

Hi.. I am glad it went alright. When do you find out? Btw, when did you submit your application?

hi,

does anyone have more experience with this telephone interview, any other questions asked? I've got mine on Wednesday!

I have one coming up to........in the email they advise you on what they will be looking for, mine is career motivation and communication skills.

maripinkpanda - how long did it last.

Thanks

I've got one coming up for Consulting and they say its only 15 mins.

I have one coming up next week, would be great to hear people's experiences!

well i will post my experiences tomorrow, if someone has some tips right now it would be much appreciated!

I will have one tomorrow. 15mins about communication and career motivation. Did anyone experience this before and would be kind enough to tell me their questions? Thank so much. I applied to Audit in London.

just had mine, questions were tell us about a time you had to deliver a difficult message, what will you be doing in you first year, why deloitite, what services does deloitte offer nd what is your understanding about professional services. lasted 15 minutes, think i did pretty crap:P

I'm sure you were fine Tal! Thanks very much for the advice and info there. Let us know how you get on.

Tell me when you deliver a difficult message. Why Deloitte? What you know about Deloitte? Your understanding of professional services? What you do in your first year? Tell me about the professional qualification of your choice? <<< I screwed this up. I dont know, I think I'm done.

what scheme were you going for S.Le?

Hey guys,

I heard today that I have a phone interview with Deloitte. Is it reasonable for me to expect the questions as posted above (Why Deloitte? What you know about Deloitte? Your understanding of professional services? What you do in your first year? Tell me about the professional qualification of your choice?) or is there anyone that has been asked different questions such as on team-work, or are these saved for the later stages?

Thanks :D

.

hi all,

I was just wondering if deloitte contacted you via email or telephone to organise your telephone interview?

Thanks

To all those interested in Deloitte telephone interview:

I had a "pre-screen telephone interview" with deloitte for Consulting position. They emailed me saying they would like to set one up, and they left me a number I should call too arrange a good time for it. The convo. was no more then 15 minutes, and the questions were the ones above. i did not think i did so well, but i thankfully got through it! I did not answer the question for example "what are professional services" very well;, but they are just seeing if your a normal person, who can communicate and understand well! I now have a face to face interview (after passing online tests) coming shortly.

Good luck

I just had a telephone interview for Deloitte for Audit graduate. Questions (as above) were: 1) Tell me a time you had to deliver a difficult message (why was it difficult)? 2) Why Deloitte? 3) What 4 services does Deloitte offer? 4) What do you think you will be doing in your first year?

Hope this helps - don't think my interview went so well!

Thanks loads guys for the tips :D! I've got my interview next Friday (9th Oct) - hopefully I'll get the same questions...

When did you apply to Deloitte if you don't mind me asking? I have a phone interview but the gap between submitting my app and having this phone screening is a good few weeks..

I applied a couple of weeks ago - it will have nearly been a month between application submission and telephone interview :p pretty frustrating really!!

Hei, guys, I'm gonna have this telephone interview next week, any tips? I'm so nervous. Any new questions now? Or they still ask the same questions as posted previously?

I had my phone interview earlier today - it is nothing to be worried about! However, the woman didn't speak great English so it was pretty difficult to understand her - I am annoyed at Deloitte for this as I kept on having to ask her what she had just said.

Anyway, the questions were exactly as above:

1) Tell me a time you had to deliver a difficult message (why was it difficult)? I used a university based example.

2) Why Deloitte? One of the big four, impressive client portfolio, great career prospects, culture and diversity etc.

3) What 4 services does Deloitte offer - tell me a little about each? Easy - look on the website! Audit, Tax, Consulting and Corporate Finance. I also mentioned business enterprise risk. Then I was asked to tell her a little more about what I would be doing as an auditor. I even mentioned SARBOX compliance but don't think I really needed to!

4) What do you think you will be doing in your first year? Easy - time is spent between audit with clients and studying towards the ACA. Mention how it will be a significant investment time wise, etc.

The interview lasted for 15 minutes.

Hey Imiliano,

did you get feed back from your tel screen?

I did it same day with you, but still wait for results

Nope, I haven't heard anything as yet :p

Had mine on the same day and no word yet. They said 2 working days so hopefully tomorrow..

had mine yesterday, didnt go too well though - i thought talking on the phone would not be too difficult - i guess i was wrong! I think they said three working days though.

I had mine on Friday and have just had an invite to the numerical test.

Just had mind a few minutes ago. Exact same questions as Imiliano. Kinda hesitated on the '4 services Deloitte does'. Though same problem as you guys—my interviewer didn't speak English that well...so was a whole effort just to try and comprehend what she was saying.

Guess I'll only find out next week.

the questions are exactly as listed above! - just had an invite to numerical test, im dreading it. is it marked negatively or just on how many right answers given?

Just got offered to sit for the Psychometric Test....thought I'd messed up a few questions, didn't expect to hear back so quickly! Any tips for the online tests guys? Heard there's a website with sample tests to try??

Vin.

Can anyone tell me an example of an answer for the question: Tell me a time you had to deliver a difficult message (why was it difficult)? I can't remember any example from my life :(

Ida

it can be anything from telling your mum you are pregnant or breaking the news that you are gay. from telling your teacher to stop making you uncomftable in class. it doesnt matter as long you explain the situation and why it was difficult.

Stevie, Imilano

did you receive feedback from them?

I done verbal Mon, but stil no results

Ida,

I agreed with Stevie' sample, just a simple sample, do not need so complex

Thanx :)

i received an email today to say i successfully passed the numerical test and now i need to complete the verbal test in three working days. hopefully i pass that - is it quite difficult Jancelyn? how is it structured - 30 questions in 15 mins?

If you use the gay example hope that the interviewer isn't homophobic!! I said when I had to tell some people in a uni society that they had not made the team for a race.

Stevie

i think it is ok......................should be harder than PwC ones, remember it was 30 Q in 18 mins (not exactly sure, but nearly sure, sorry)

I just failed PwC's yesterday, I so wonder whether I failed in DTT as well

i failed PWC aswell - wasnt prepared for the logical reasoning! but have you since found out about your verbal test with deloitte?

yes, I have passed.................

but the position I applied have nearly filled in, so not sure...................

really? was it audit?

not audit consulting............position in this area are always filled in so quickly, and most interns will sign contract after they finish summer intern............

Hi everybody, I've got a Phone interview with Deloitte on Tuesday (3rd November). Has anyone got any tips for me, should I answer the questions quickly and get straight to the point or should I expand on them (like explain what I say thoroughly)?

hello

goto the point directly, but follow up some explain

not too much, ensure you could finish each question in 3 mins

Thanks for the tip, much appriciated, my interview is at 1.15, I am going to do some practicing.

hi guys. i have a telefonic interview too..can someone tell me what does the question "what are professional services" mean...does it mean services like audit , consulting , erp etc?..thank you

hey guys what hve u answered for tell me a time when u delivered a difficult message?..i couldnt think of an answer..thnx

Can somebody explain me, "Tell me a time when you had to deliver a difficult message." What does this mean ? What are the possible answers? Any help or example would be appreciated.

A difficult message could be any message that instigates personal difficulties upon delivery. It may be telling someone you get on great with socially they aren't doing enough work in your group task? Or perhaps that you have to deliver a presentation based on a subject that your audience hasn't studied or isn't fully knowledged on the technical terms. Additionally, it could be explaining a complex issue to somebody whereby English isn't their first language. Basically, choose any communication competency example and incorporate a potential barrier that may effect the output Hope this helps!

Hi guys,

I have been reading all the replies and they are really helpful.

I have a phone interview today for the summer vacation scheme, would you guess the questions will be the same as those above?

Also I have tried thinking about answers but I can't seem to talk for more than about a minute and a half for each question. Is this to short?

Thanks

also what does it mean by 'what do you understand by professional services'?

Basically, its what do you think a Professional Service firm is? What their main objectives are and so forth, i.e. independently contracted to turn their knowledge and expertise gained into value for the client.

hey guys..

have a telephone interview coming up.. for the strategy consulting division.. any pointers i shud keep in mind?

say ACA .Please give a thorough answer. Go to ICAEW website and research how many parts and paper it consists of.

Tell that it requires 3 years with an accredited firm like Deloitte.

It has two parts and 15 papers.

Professional services are the services proviedd to the clients to create value ,increase their profitabitly and financial conditions.

Hope that helps.

Prepare thoroughly . Its easy

Good luck

professional qualification... ACA?? hasancoool... reading the earlier posts i have a feeling they want to kno more abt wat u have studied.. or r currently studying... r u sure we r to talk abt ACA?? coz not all the potential analysts at deloitte will have to appear fr it

hey Jancelyn

I have been invited for a telephone interview with them.. considering there were very few places on 23rd oct... it surprises me as to why they would still call us..?? wats been the progress with your application? if you don't mind sharing it with me... :)

cheers!!

Hey Arzoo,

They will update their further avilable time slot for interview. if u r worried about that, u could email the contactor who sent u tel invitation email to confirm or ask more infomation.

Hopefully, my answer is useful.

thanx guys all the answers were of great help!!!

hey guys...

was asked just three questions.. nd it din't take more than 9-9.5 minutes for the whole interview...

i was asked :

why deloitte

why what i would do in the first year there

on difficult message that i had to give..

the duration of the call and being asked just three questions is worrying me a bit.. wat do u guys think...?

yeh I wouldn't worry, mine was probably that short and I got an email less than an hour afterwards saying I had passed

Hi guys,

Had mine this morning.

Got asked the following:

When have you had to deliver a difficult message?

Why Deloitte? For my answer to this I mentioned client portfolio, the interviewer then asked me to name example, so be aware of that!

Why Audit?

What will you be doing in your first year?

I haven't yet had an email but just logged onto the Deloitte system and it says I have to complete the numerical test next. So it might be worth logging on as they may not have sent an email yet.

Cheers

Hey guys,

I had my telephone interview on Monday for Audit London......didn't hear back from them tilll today so I called them and they said they will get back shortly...

AND TO MY SURPRISE...i got a rejection email...i can't believe it and was such a simple 15 min interview .... i am thinking of writing to the head of graduate recruitment

how did the interview go, did u answer everything they asked properly?, if you did then ask them for a reason

bennyboy when was your tel interview?

Had my interview on thursday afternoon. I was asked: Tell me a time when you had to deliver a difficult message, Why Deloitte? What will you be doing in your first year and Why have you applied for audit/what would you enjoy?

It only lasted about 7 mins and this threw me off a bit, especially when she essentially cut in on my last answer since I took a pause to consider what to say about what I would enjoy.

Anyway I received an email 2 hours afterwards to say that I was through to numerical tests!

I had my tel interview on Thursday morning but still not heard anything..that a good thing or a bad thing?

No it's nothing major, normally it takes a couple of working days, and since Saturday and Sunday are not working days, expect a reply by Monday or Tuesday.

I got my reply the next day but I did my tel interview on a Monday, was agges ago, now i'm waiting ting to see if i made it to the interview

yea everything was perfect....i just can't beleive this

i really help with verbal reasoning,ive tried to do the SHL practise questions but everytime i do it i get a shitter result than previously..any tips?

Practice makes perfect, what I do when i do them, is read the question first to save time, then look at the passage for the answer, if I can find it or I find something in there that contradicts the question, then its 'true or false', if I can't find it then its 'can not say'. Make sure you read it carefully as little words like 'most' or 'all' can completely change the answer, and try and work through it as fast as possible, I normally get over 85% so aim for atleast this, because I am dumb lol and alot of people probably will get higher than me, you should be able to finish the SHL verbal reasoning tests with 1 or 2 mins to spare, I finished the real test with 2 mins to spare, good luck and keep practicing, thats all u need to do ( by the way the real test is 19 mins for 30 questions, so try and do 30 questions in about 17-18 mins and you should be good). Good luck and hope the advice helps.

Thanks bro that helps alot..because the test is on shl is it still wise to practice the psl as there is only one test to practice on shl?

I never tired the psl verbal test, but i guess its good to get as much practice as possible, the psl numerical test was too easy so I could be bothered to try their verbal lol, i have no idea what it looks like, but try as many as possible and u should do ok, salaam, take care bro.

hey

.........

lol hello

I was asked :

 > deliver a difficult message

hey guys does anyone know the starting salary for deloitte audit london 2010?

just ran across a resource that shows the starting audit salary when I was looking online with my friend for Deloitte jobs -- hope that helps @stevie!

:)

I have my telephone interview v.soon, do you think the questions will be the same as the ones posted on this forum? Or maybe new year, new questions! I hope not!

I will have one telephone interview soon. Does anyone know the questions are the same as the ones posted of last year? Could klt share your interview questions? Thanks...

I had one last week and it was very easy. I wouldn't worry about it, just make sure you know why you want to work for Deloitte and the position you applied for. Thats all I was asked.

I passed the interview but failed the tests. The tests are harder than PWC.

Hope it goes well

Hi,

The questions were the same as the ones earlier in this thread, although she didn't ask all of the ones listed. I got asked:

Tell us about a time you had to deliver a difficult message? - I used STAR approach - I added why I thought it was a difficult message because I reckon they would ask that afterwards anyway.

Why Deloitte?

What is your understanding of professional services?

What services do Deloitte offer and can you briefly explain a bit about each one?

What do you think you will be doing in your first year?

The interview lasted just under 13 minutes. I got an email the next day inviting me to the online tests, passed the numerical and just about to do the verbal!

Hope that helps, KLT

Arzoo,

Positive... The qualifications from the university are mainly academic, not professional. They mean ACA, ACCA qualifications.

CIPFA is public sect, dunno if acca is

I had my telephone interview with Deloitte about a month ago and guess it's time for me to make some contributions.

I was applying for a summer internship in Professional Service Rotation but I reckon most of the questions should be exactly the same as what you guys will get.

1.Tell me the last time you did a presentation. (it seems for internship positions, this is the only question that you'll be asked) 2.What do you think you will be doing during this programme? 3.What services does Deloitte offer? 4.Why Deloitte? 5.Why this particular programme?

For the 3rd question, I basically listed all service lines Deloitte offers and briefly told her what each one was about. Because I prepared for all the questions and wrote down some notes, I actually found it quite easy to deal with. After I was done with my last question, my interview told me that the answers I gave her were quite good. And I received an email from her saying I was passed right after I hung up my phone.

The questions asked were as mentioned earlier, apart from the one which asks about your understanding of professional services.

On the qualifications question, she asked me what qualification will I get. I said ACA and ACCA and wanted to expand which line offered which qualification (as I know that with public sector auditing you do ACA, whereas with ordinary auditing you prepare for ACA/ACCA and I knew all the details including the modules, duration of the courses, etc) but she interrupted and said they are different qualifications and that I should be careful not to repeat the same mistake during face to face interviews. I did not continue as I felt she did not want me to do so, she just asked if I had any questions. I did ask one, she thanked me and that was all.

The interview lasted 12 minutes.

I got to the next stage after an hour, so they're quite prompt in getting back to you.

Hi everybody

i had an tel interview with deloitte in november, i looked at the questions above and the one question i was asked that is not mentioned is:

1. Can you mention some of the Deloitte's clients?

to be honest, i did not expect this questions but gave some of the companies that they render consulting service and audit, but i think she was not satisfied as may be she was expecting me to give the whole list of the clients

apart from that, everything is same: give me an example of when you had to communicate a difficult message to group of people? why did you apply to Deloitte? What do you think you will be doing in your first year of graduate programme?

All the best to everybody who is having tel interview and assessments with Deloitte

I had my telephone interview yesterday, the questions were still the same. Thank wikijob and everyone who has posted the questions! ps: the interviewer is really difficult to understand as she speaks fast and bit like murmuring...

I know, I had to ask her to repeat once. She sounded a bit pissed off when I did so I didn't ask her again. :D

We'll be here with help for your first round if you get through. Good luck

Deloitte's clients..they're doing work for London Olympic 2012 and they also audit many FTSE 100 clients as found here.. http://ivory.vnunet.com/assets/binaries/financial-director/pdf/fd-audit-survey-09.pdf

I had my telephone interview yesterday, the questions were as follows:

1) Give an example of a time when you had to deliver a difficult message to someone 2) why Deloitte? 3) What do you understand by the term 'professional services'? 4) what will you be doing in your first year in yor chosen service (audit)

I was nervous before the interview, but I needn't have been. The lady was nice (although a little hard to understand because she was foreign). It lasted 8 minutes, and I was told the next day via e-mail that I had passed and have now been invited to do the online numerical test.

Thanks to everyone who has contributed to this thread, I found it very useful and had answers prepared for all of my questions. Look at the Deloitte website to help with your answers, and good luck to all.

I read somewhere on this forum that they ask a 5th question (althought this was back in 2008) what will you most enjoy if you get the job?...is this still true or have deloitte changed their questions? Are these questions standard for all service lines, anyone had a consulting telephone interview? I'm really nervous as mine is coming up very soon!

hey guys,

I have an interview coming up, and I was just wondering what you guys answers for "why deloitte?" Thanks!

"I have heard from recent graduates who now work for Deloitte that the people are all very friendly which makes working much easier and more enjoyable. I think it's particularly important in audit that my colleagues are easy to get on with since much of the work is based on teamwork."

Thanks for the responses on this thread. Wikijob is my oracle right now

I was asked the same questions, in the same order, as Jimmy 6161! It's really worth matching questions up with Deloitte's key competencies. This really helped me focus my answers and pass this stage. In saying that, I possibly had too much information on 'why deloitte?' so wasn't wholly satisfied with the reasons I chose to mention in the 3 minutes she provided me to answer that question.

Did anyone experience the interviewer repeating any of the same questions at the first interview? Or, asking for you to elaborate on your answers given in the phone interview?

I had the telephone interview today, for Consulting - same as questions everyone's already mentioned, although there was just one where i was confused - which professional qualifications would you be studying for? I just admitted i wasn't sure. according to the interviewer, it would be the CIMA, i think ... but again the accent was foreign & not too sure ?!

One or two questions was asked to elaborate, e.g. 'what do you know about deloitte?' followed by 'who are our clients - what else do you know?' etc.

Thank you to all kind contributions above, & best of luck to everyone!

thank you for sharing, the questions exactly came out when I did my phone interview

Has anyone has any pre-screen telephone interviews for the Scholars Scheme or are these all for graduate positions??

Big thanks to everybody who posted their interview up here, helped me get through and pass to online Maths test.

My interview for AUDIT GRADUATE POSITION and what came up:

Interviewer informs you she/he will write down the questions as you speak and the interview lasts no longer than 15min (true, my one lasted 15min exactly).

Questions:

1) Tell me about a time you had to deliver a difficult message. Tip: This isn't a difficult question, just think of a time when there was a barrier such as excluding friends from project teams, language barrier or telling somebody they had failed at something. I used a similar example to above.

2) Why was it difficult? Tip: Make sure you can justify and if you can explain why it was difficult without them having to ask you, its probably even better :-) (that's what I did).

3) Why do you want to work with Deloitte? Tip: Could be anything (EXCLUDING PAY!!!). Things like Culture, diversity, network of clients. Make sure you know atleast 5 major clients they deal with (including Summer/Winter 2012/10 Olympics/Para-olympics. Also mention professional qualifications and development.

4) What services does Deloitte offer? Tips: Audit, Tax, Consulting and Corporate Finance. They also have Enterprise Risk Services. Know about each one and what they do (in brief). Its worth reading through to have an idea of what you're getting into if you're not sure at this point.

5) What do you think you will be doing in your first year? Tip: Look at your job role, it tells you on the website! Note any professional qualifications you can study for too. Also mention what you're expecting to do in the future beyond this if you can squeeze it in (looks good!).

6) What will excite you about doing this job? Tip: Know why you want to do this. I'm quite passionate around the topic so was naturally happy to answer that. I'm sure you'll have no problem answering this one.

Interview: "End of interview. Many thanks, we will get in touch with your results in the next 3 days."

Got my (happy) news the next day. If I pass maths I'll let you know, if you don't hear back from me, assume the worst... (eek!)

General tips:

- Make a summary of all the questions you think will come up in MS Word and bullet point each one. You'll be able to study this quickly and be comfortable during the interview. - Have a glass of water ready, helps if you dry out! - If you have any difficulties in speech or anything else, let them know. - Keep a full battery and use a quiet area/room - Speak clearly and concisely (and confidently - DO NOT MUMBLE!). - Sell yourself.

Hope this helps everyone. Best of luck in your applications.

Hi, I have applied for professional services summer vacation program- Liverpool office. I am still waiting for my assessment day.

I had my pre-screening interview in January, followed by the online testing.

I am still waiting for the last one month for my assessment day and I have emailed the graduate recruitment office a number of times. They always have the same reply:

Due to currently client commitments we have not had the opportunity to bring candidates forward however we will be working through candidates in chronological order and places will be offered on a 1st come 1st serve basis.

Had my telephone interview yesterday and recieved an email invite to numerical reasoning test this morning. All the questions asked in the interview have been mentioned above, except I was also asked: "Give me some facts about Deloitte". I just gave simple facts such as 2nd largest accountancy firm in the world, offices all around the world, etc. Good luck everyone!

FYI - i completed my telephone interview successfully and passed the online tests successfully mid jan 2010, and they still do not have interview slots for the Audit position - I hope they have not filled up their positions otherwise we are all wasting our time!

Did u apply for london audit?

yeah i applied for london audit. are you in the same position? x

FYI

Deloitte have introduced the telephone interview as a further level of screening to reduce the amount of chargable hours lost by managers interviewing candidates that haven't bothered to look at what the competencies are.

It's just to sift out the time wasters.

why r they taking so much time? any idea?

plenty of ideas why! all i can say is, if anyone is lucky enough to choose between offers, Deloitte are not doing themselves any favours here...

fired off the standard 'thanks for informing me of passing tests... look forward to receiving further information...' email to them. This normally works but not for deloitte it would appear!

when anyone gets an interview date for audit, let us know!