Lloyds TSB Telephone Interview

5 December 2008 - 2:41pm

Hi Guys,

Has anyone done a telephone interview with Lloyds TSB recently?

It would appreciated if you guys shared your experience


Latest comments

  • 31 January 2011 - 3:40pm
    • ig4

    Hi cecy, hope you are well and the phone interview went well too!

    if it is okay for me to ask, may you kindly provide some details of the questions you were asked in the phone interview?

    i look forward to hear from you.



  • 18 January 2011 - 8:57pm
    • julest

    Hi msatskov

    I received an email saying I'd passed too. Although they said that as space is tight that I should book the AC asap, so I did. They said they were probably going to have to provide more dates due to the high demand so I'd imagine that they will inform you when this happens. But perhaps try emailing them.

    Good luck!

  • 18 January 2011 - 5:24pm
    • msatskov


    Had my telephone interview for Graduate Business Technology on Friday the 14th Jan.

    Just got a ridicolous reply that said:

    We are pleased to inform you that you have passed your interview successfuly ...
    However, as we nearly closed our 2011 intake target we have no capacity to invite you to AC. We will inform you if something changes. (What a poor formulation of a letter!)

    Does anyone have something like that? What to expect?

    Thanks in advance.

  • 12 January 2011 - 10:38pm
    • adil_starz

    @Sam... Sam can you pleae give me a brief idea of what you went through in the interview as i have the same program that i applied in..

  • 12 January 2011 - 10:37pm
    • adil_starz

    I have a telephonic interview for Business Technology Program.....did anybody give an interview for this program???What did they ask???how much shall i know about finance related things??????

  • 9 January 2011 - 8:05pm
    • Sarah_Jane

    I have a telephone interview on Tuesday for a customer sales/service advisor role!

    Has anyone recently had an interview, and what kind of questions do they or are likely to ask?

    Much help would be appreciated.

  • 8 January 2011 - 4:17pm
    • julest

    Also GG, have you had your telephone interview yet? Any help you could offer would be most appreciated.

  • 8 January 2011 - 4:15pm
    • julest

    Hi Sam

    I have a telephone interview for the technology internship at lloyds on tuesday. I was wondering what sort of questions they asked you. Are they all about lloyds and then your competencies or are they specifically about technology within lloyds etc?



  • 31 December 2010 - 2:09pm
    • lsuhfq

    Hi All,

    Could anyone please point me out link/links where I can find more information about Business Technology Leadership programme. On their careers website it says 'click here to find out more' and it takes to their banking webpage without any reference to where to find out about Business Technology in particular. My telephone interview is on the 4th Jan and I would much appreciate if anyone could point me in the right direction. Thank you

    Kind regards,


  • 3 December 2010 - 5:26pm
    • goldengloves

    I would be extremely grateful to anyone who has completed a telephone interview for the INTERNSHIP position this year to list what kind of questions were asked.

    Kind Regards

  • 13 November 2010 - 9:40pm
    • sirfletch


    Has anyone been to one of the assessment centres yet???
    If so, any tips???


  • 13 November 2010 - 5:24pm
    • thecrookedlake

    I also had my phone interview over a week ago and they haven't got back onto me yet. Again tried the phone numbers and emails but no answer. Anyone any ideas whats going on?

  • 12 November 2010 - 5:55pm
    • netserpent

    Hi guys,

    I had my telephone interview ages ago but they still have not got back to me.

    Does anyone have the contact details for their Grad Recruitment? I tried emailing and calling the ones they had on their application but have had no luck whatsoever.

  • 12 November 2010 - 5:28pm
    • [email protected]

    hi, i got an interview next friday; told to expect a maths test, sjt, role play and one-to-one...could anyone suggest scenarios for the role play, plz?

  • 30 October 2010 - 6:21pm
    • ceegle

    Hi, does anyone know how long it takes for them to get back to you after you've submitted the application, it's been three to four weeks and still haven't heard a thing! I know it might be bad news but do they just keep us on hold rather than sending a rejection email? that is really annoying

  • 26 October 2010 - 8:13pm
    • lpybjkj

    @kellyh3185 - You said there was loads of competency based questions - can you remember what any of the competencies were? Thanks in advance, any help is much appreciated!! P.S. well done with getting the AC

  • 22 October 2010 - 3:10pm
    • Noggvfdh

    Check your inbox jjmotown1!!!

  • 22 October 2010 - 2:51pm
    • jjmotown1

    Hi, does anybody have lloyds contact details for their graduate scheme. I had an interview ages ago and they still have not got back to me. I have tried ringing numerous numbers and I have emailed them but still I have had no reply and it is starting to piss me right off. I phoned lloyds and got put through to about 4 bloody departments and still I could not get someone to speak to. Does anyone have an alternative email address or phone number for them. Thanks in advance.

  • 1 February 2011 - 7:16pm
    • sachdev0000

    ye i am in the same boat. been waiting for a month after passing tele interview. If you have found an answer how to get to the assessment centre, please let me know.



  • 20 October 2010 - 5:38pm
    • zanzibar

    Hi ! Can anyone give me some insight into what the telephone interview is like this year ? Are the questions similar to previous years ? I'm guessing the structure of the interview will be as follows:

    -Why Lloyds, why this scheme, challenges facing banking & lloyds ?
    -Competencies ?
    -Questions ?

    Mmm I'm I right ?

    Have an interview in a week and Lloyds really didn't give too much help in the email I received.

    Thanks in advance !

  • 20 October 2010 - 5:13pm
    • sub7

    Just to let people know that there is no numerical test at the AC, it's a logical test. I haven't had the AC yet but that's what the Emerging Talent lady told me when i e-mailed her!

    I didn't hear back from Lloyds for a week and a bit about the numerical test so i wouldn't worry too much.

  • 19 October 2010 - 7:04pm
    • Noggvfdh

    Check ur PM jjmotown

  • 19 October 2010 - 7:24am
    • kellyh3185

    I did mine friday, heard back within a couple hours. they say 2 days, give them a call.

  • 19 October 2010 - 12:46am
    • jjmotown1

    kelly when did you do your interview, because i did mine about a week ago and I still have not heard anything back from them. how long did they take to get back to you. cheers.

  • 18 October 2010 - 11:46am
    • Noggvfdh

    Check your PM Kelly

  • 18 October 2010 - 9:37am
    • kellyh3185

    O, and the interview is pretty much entirely competency based! I had why lloyds and why my chosen programme, what I think the programme entails, does the customer facing/relocation have an effect on my application, and then soooooo many competancy! make sure you know all your examples you can draw on, you'll probably need them. i did loads of research on Lloyds, markets, everything, but they really want to know about you.

  • 18 October 2010 - 9:35am
    • kellyh3185

    Anybody experienced the assessment centre? It's my first one, to say I'm nervous is a bit of an understatement!

  • 17 October 2010 - 3:48pm
    • Yeacon_London

    Thank you Kellyh and jjmotown1, I have now taken the test just waiting to hear from them now. So fingers crossed!

  • 17 October 2010 - 12:39pm
    • Noggvfdh

    Can anyone who has had the telephone interview this year tell us what questions they were asked. Thanks alot in advance

  • 16 October 2010 - 12:04am
    • jjmotown1

    The best sites with practice papers are Kent Uni and efinancialcareers.com. The pass rate depends on the organisation. Some have an automated response to say you have passed if you meet a minimum requirement and for others you have to come within the top percentile, so it depends on what other people have achieved. Most have a minimum mark I think but because there is increased competition nowadays with a lot of competent graduates they have raised the minimum. I know Lloyds have because when I passed the test they sent me a email saying well done and that they had raised the marks this year due to increased competition but I had passed. To be honest, it is practice makes perfect with them, most people never finish all the questions but I have done so many of them now that I can finish with about 3 mins to spare and find it relatively easy. Best to do a load of practice ones on the sites I mentioned to get used to the format.

  • 15 October 2010 - 5:36pm
    • kellyh3185

    There should be one on SHL, and a few on random sites online, efinancialcareers has a couple. They're all pretty much the same. Don't know the pass rate but yes, I passed mine.

    Good luck!

  • 15 October 2010 - 5:12pm
    • zianabjalloh

    Thanks Kellyh3185 and jjmotown1

    I have done the practise questions on the site but there doesnt seem to be many practice ones apart from the one. is there anywhere else I could find more practice questions?

    Also do you know what the pass rate needs to be for this test? Did you pass yours?

  • 15 October 2010 - 4:43pm
    • jjmotown1

    Just make sure you know your percentages really well, most questions involve you looking at a graph and having to find the percentage, e.g. what percentage of revenue was profit. They are fairly simple maths. To pass I would say learn different types of graphs, percentages, ratios and foreign exchange rates. There is not much more to it than that, brush up on that and you should be fine. There are some very good example tests on the University of Kent website and efinancialcareers.com and good luck. SHL are the easiest ones, Kenexa is slightly more difficult and cubiks is the hardest which is used by KPMG.
    Has anyone completed a recent telephone interview, I had one nearly a week ago and I have not heard back. was just wondering how long it took for others to hear back. Are ones that are declined pretty immediate. I would imagine they hold onto the ones they are considering for longer, well at least I hope so.

  • 14 October 2010 - 6:20pm
    • kellyh3185

    Hey Yeacon_London,

    The tests are provided by SHL. You get 18 questions in 25 minutes and a practice test first. SHL themselves provide a practice test on their website. Don't know it off the top of head, so google SHL numerical tests or something similar and it should come up. Good Luck!

  • 14 October 2010 - 6:20pm
    • kellyh3185

    Hey Yeacon_London,

    The tests are provided by SHL. You get 18 questions in 25 minutes and a practice test first. SHL themselves provide a practice test on their website. Don't know it off the top of head, so google SHL numerical tests or something similar and it should come up. Good Luck!

  • 14 October 2010 - 5:00pm
    • Yeacon_London

    Can someone who has recently completed a online numerical test please help me. I received an email a couple of days ago to tell me that i have progressed to the next stage.

    I now have to complete an online Numerical test. Can you please help out on the type of questions asked and what the timing of each question was like please.

    Thank you.

  • 11 October 2010 - 7:14pm
    • kellyh3185

    Got my interview on friday - numerical tests are SHL, 18 questions in 25 minutes, industry average.

    Doing some serious prepping now for my interview!

  • 11 October 2010 - 10:30am
    • jimmahi

    Just a numerical at the AC

  • 10 October 2010 - 7:42pm
    • jjmotown1

    I only remember doing a numeracy test for lloyds but they have set their benchmark higher this year, so maybe they are just focusing on the maths initially. It is probable that you might have to do a verbal at the AC, but I am not sure. Personally, I glad there is not a verbal because I always over analyse the questions.

  • 10 October 2010 - 5:43pm
    • Noggvfdh

    Thanks mate, so is there just the numeracy test? I thought we ad 2 do verbal and logical as well?

  • 10 October 2010 - 5:08pm
    • jjmotown1

    Yeah, mine was one week exactly. It definitely was not immediately. Best to get in contact with them but chances are if they have not got back to you it is probably good news because they need to find available interview slots. However, on the email they sent me it says that they have set the numeracy test standards very high this year, so it is possible that they are comparing your results with others and making a decision, but I would assume you got through. Most rejections are usually the next day, if not an immediate response.

  • 10 October 2010 - 4:58pm
    • jimmahi

    those are all good, personally i went for the "i can't think of any" approach and it seemed to work...

    asked one of the grads at the AC what a good answer would have been and he said that the massive amount of information they possess since they're the biggest retail banking group in the uk is their biggest advantage.

  • 10 October 2010 - 3:27pm
    • Noggvfdh

    Hi jjmotown1

    Cud you tell me how long they took 2get bak 2 u after you took the online numerical test? It been over a week 4 me now and still nothing! Thanks

  • 10 October 2010 - 2:49pm
    • jjmotown1

    Cheers, Jimmahi. Appreciate the response. What did you say about their competitive advantage. It is just about tailoring their services to meeting their clients needs; emphasis on corporate governance; measuring performance against key performance indicators and the fact that they have been voted the most trusted bank in numerous consecutive years which is fundamental in a time when public confidence in the banking industry is at an all time low; utilizing the strength of their other brands or were you more specific such as offering better rates than competitors.

  • 10 October 2010 - 11:42am
    • jimmahi

    Had one for the internship last year, not very gruelling. Just make sure you can apply everything you say to the company. They are very keen on "how does that affect Lloyds?". Know their competitors, what advantages they have over them and their current issues and problems. Obviously there is also the competency element.

  • 10 October 2010 - 10:34am
    • jjmotown1

    anyone had a recent telephone interview for the finance graduate role. What questions were you asked and was it gruelling.

  • 29 September 2010 - 10:57am
    • jimmahi

    I applied for the finance internship last year and in the AC they didn't ask much about why the division or why the role...or programme for that matter. The interview in the AC is completely competency based, the guy even had a script to go through for me.

  • 27 September 2010 - 9:08pm
    • LawThing

    Does anyone know what is the time limit for doing the pyschometric tests for Lloyds Banking Group?

  • 22 April 2010 - 12:58am
    • oct123


    For those talents who attended to the AC before. Could I ask whether the interviewer probed on the 'why lloyds' or 'why this division' or 'why this programme' the most?

    I can answer 'why lloyds' and 'why this programme' as there are many information. Does the interviewer asked a lot about 'why this division'? Thank you :-)

  • 13 April 2010 - 11:04am
    • saintmatt86

    exactly how it went for me -> "is there anything more you can add?" "anything else?" etc. I didn't think I did very well when they kept asking, I stumbled and eventually said something like "anything I say further will be pure speculation/prediction on my part"! I got through though so don't let it worry anyone too much! good luck!