Deloitte Application Process

Deloitte offers graduate roles in the following sectors:

  • Audit
  • Risk Consulting
  • Tax
  • Consulting
  • Corporate finance
  • Technology
  • Drivers Jonas Deloitte

The initial application process for graduate roles at Deloitte is the same for all candidates, and consists of 4 parts:

  • Online Applications form
  • Online Psychometric Testing
  • E-tray Exercise
  • Service Line Questionnaire

Web Based Application Form

This is a substantial form available at Deloitte’s website, which requires you to fill in information regarding your education, achievements (academic and other) and motivation for working for Deloitte. There are a large number of free text fields, and you should set aside at least a day to complete this.

The Career Motivation question section asks:

  • Please let us know why a career at Deloitte appeals to you compared with other career options? (max 100 words in bullet point format).
  • Please let us know why you are particularly interested in joining the service line you have specified? (max 100 words in bullet point format).
  • Please let us know what you think you will be doing on a day to day basis as a graduate in your first choice service line including any commitments required for professional qualifications (if applicable) (max 100 words in bullet point format).

These questions have been partially answered in the WikiJob forum. See here for more information about the Deloitte application and interview process.


1. Read every question carefully. Provide short and concise answers.

2. Remember the information you have provided, as you may be required to expand on them later during the interview.

3. You will be asked to provide proof of your credentials if successful; therefore, make sure you detail these accurately during the application process.

4. Avoid including unnecessary information in the form.

5. Use standard English and proofread the filled form to rid it of any errors.

Deloitte lists the 6 key competencies that are most valuable to them in selecting their graduates. It will be very helpful to keep these in mind while filling out your application form, and throughout the interview process. They are as follows:

You will need to be expressive, clear and concise and have the ability to quickly form relationships with others in a variety of situations.

Achievement of goals
You will need to show the persistence and energy required to meet or exceed your objectives and well-defined goals and respond well to pressure.

Commercial awareness
You should have an interest in business and the knowledge of what a career in a professional services firm involves.

You will need to be positive in the face of change and resourceful in responding to major changes.

Problem solving
You will need to show you can analyse, distil and solve practical problems, generate new ideas and make sound judgements in complex situations. You have been successful at motivating others towards a particular course of action.

Organisational skills
You will need to show you can take responsibility for the completion of tasks and ensure that detail is not overlooked when involved in a project. You will also need to be able to show good time management skills and be able to prioritise tasks effectively.

After you have successfully submitted your application, it will be screened by the graduate recruitment team, typically within three working days. If you pass, you will be invited to the next stage: online testing.

Online Psychometric Test

The test is a SHL psychometric test that provides the interviewers with objective, reliable and relevant information that helps them to make a well-informed decision on how you would handle a demanding graduate position.

Numerical Reasoning: Your ability to analyse quickly numerical/financial data, with computations where appropriate, whether embedded in a narrative or presented in tables. There are 18 questions to be completed in 25 minutes.

You will have one week to complete the test and the questions for each test are different.

E-tray Exercise

If your numerical reasoning test is successful, you will then be invited to complete an online E-tray exercise. This exercise is split into two parts: an Inbox exercise and a written exercise.

Inbox Exercise

The Inbox exercise is a 60 minute computer simulation of an email inbox. Over the course of the exercise, you will be presented with a sequence of emails, from which you will have to select a response from a multiple choice.

Below is an example of the type of tasks you will be asked to do:

For the purposes of the assessment, you will be asked to take the role of a senior project analyst working for GDT Group. GDT Group is a company that specialises in advising other organisations on growth strategies and rationalisation processes.

You have been assigned to manage a project advising Trafford Lea, a retail company, regarding their future growth strategy. The project involves providing advice and expertise in a number of areas:

  • Regional expansion
  • Product diversification
  • Analysis of market trends
  • Acquisitions

The project has been underway for around four weeks and is progressing fairly well. You have been on holiday overseas for the last two weeks and have just returned to work. On your return, you find there are a number of issues around the project that you need to deal with.

You’ll have to use your organisation chart to see who works under you to delegate work to. You’ll have Trafford Lea’s organisation chart and you’ll have to refer to it twice.

There will be some simple calculations, such as calculating the number of hours needed to complete a job, which is simple. You’ll have to choose a new region to expand into, and you'll have the pros and cons of each.

In addition, Trafford will want to launch a new product such as DVD/CDs or set up a café in their stores to attract customers and you’ll have to choose an option. You will have exactly 21 e-mails to respond to, which will be in a multiple choice format.

There will be 3 options for each e-mail. In total you will receive about 28 e-mails, 7 of which will be just replies to confirm that a person will be taking the action on the recommendation you made. You will be under time pressure, so move quickly but accurately.

Not all the e-mails will require you to go back to info folders. Some of them just require you to give your opinion.

Written Exercise

Once you have completed the inbox exercise you will be informed of the outcome within two working days, if successful you will then be invited to complete the written assessment, again this is on line and usually lasts 40 minutes. This element requires you to write an email communication relating to a particular business issue within the exercise.

The software does not have a spellchecker, so make sure your answer is spelt correctly. Candidates are pushed for time much more in this exercise; it is advisable think about how you are going to word and structure your composition before you begin to write it.

Stick to the point. You may want to consider using bullet points. There is time pressure, so make sure you are organised and get your answer complete in the allocated time.

  • Structure your e-mail well. Have a proper start and end. Open your e-mail with Dear XYZ and close it with Regards XYZ. To save time, write your opening and ending beforehand and memorize it and as soon as you start the exercise type these bits
  • It is essential that you give a recommendation, because without the recommendation, no matter how well you analysed the options, they fail you. To ensure you choose your option write it immediately after you open your e-mail. For example: I have analysed the options available and recommend XYZ for so and so reason
  • Divide your e-mail into paragraphs with headings for easy reading. Use heading such as INTRODUCTION, OPTION 1, OPTION 2, OPTION 3 and CONCLUSION/ RECOMMENDATION. Within the options, write PROS and CONS of each. Alternatively, INTRODUCTION, RECOMMENDATION, STRENGTHS, WEAKNESSES, OPPORTUNITES and THREATS, CONCLUSION
  • Use a SWOT analysis.
  • You can use outside knowledge about the general market conditions. For example, you can make a link to the recession and it being a bad time to expand due to the inability of finance in the market
  • You can use abbreviations such as TL, just write the full form once in your e-mail
  • Use the background knowledge available to you. For example the finance director has opposed costly expansion or growth initiatives, so perhaps don’t suggest the most expensive options as the best. Obviously there are no right or wrong answers, but you must justify whatever recommendations you make.
  • Be careful of your spelling and grammar and punctuation

After completing all the exercises, the final step of the online application is a Service Line Questionnaire. This is purely to collect information about your interests in the industry, and the service line that you would be best suited for and most prefer.

If you pass the online portion of the application process, you will be invited to a First Round Interview. For more information on what comes next, visit the pages for Deloitte Consulting interview questions or for all other Deloitte graduate roles.

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