Soft skills (also known as "professional skills") is a term used by employers when referring to candidates' non-technical capabilities, that define an employee's performance in both their day-to-day position and long-term career.
What are soft skills?
[Edit]Soft skills are competencies such as: communication, team working, leadership and problem solving skills.
Why are soft skills are important
[Edit]For many job roles it is very important for employees to have strong and highly developed soft skills. For example, in a customer facing position, it is very important for an employee to be recognised as a trusted advisor by customers, and therefore essential that people hired for this position have strong communication skills.
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