The application and assessment process at Enterprise Rent-A-Car is as follows:
- Online application
- Recruiter Interview
- Branch Visit/Interview
- Assessment Day
Assessment day
The Enterprise Rent-A-Car assessment day consists of:
- Meet and greet
- Company video
- Company presentation (interactive)
- Group exercise
- Individual exercise
- Role play
- Interview
Enterprise Rent-A-Car's assessment centres take place at the regional offices. The day starts around 9:00am.
Meet and greet
The assessment day starts with an introductory talk from some of the firm's management team about the company. Managers will talk about their own careers to date and their background. They will then describe the agenda for the day.
This is followed by each candidate introducing themselves to the assessors and the other candidates in their assessment group.
Company video
Candidates will be shown the firm's recruitment video which discusses the company's values, expectations and possible career paths. There will be an opportunity for questions at the end of the video.
Company presentation
The final stage of company presentation is a talk from the Enterprise Rent-A-Car recruitment team about the company's history and future goals. You will hear about what a day in the life of an Enterprise Rent-A-Car management trainee involves and discuss opportunities and the prospects of promotion.
Group exercise
Candidates are given an equal role to play in this exercise which is based upon the Enterprise Rent-A-Car foundation. This is a group exercise, designed to look at how candidates can put forward a case, persuade and influence others, work together cooperatively and make a decision. It is designed specifically to assess the following competencies: communication and leadership.
Individual exercise
Half an hour in the life of…………… This exercise gives candidates the opportunity to get a taste of life at Enterprise. The exercise is designed to look at the candidate’s problem solving skills and using their initiative as well as work ethic and flexibility. This exercise will give the candidate an insight into the business.
Lunch
During lunch the candidate will have the opportunity to ask questions to current management trainees and the management team at Enterprise Rent-A-Car. Use this time to ask some relevant questions.
Interview
Candidates will have a final 30 minute skills-based interview with a member of the Enterprise Rent-A-Car management team. This will consist of some competency based questions and will focus on actual examples of behaviour, rather than theoretical questions.
The assessment day then ends. Candidates will be notified within two to three days and given feedback.
26 January 2012 - 5:13pm
Mike48
After completing online application form which is vague and fairly easy to complete, it is followed by a telephone screening interview.
Questions are:
What are you doing now?
How you heard about Enterprise and what made you apply?
Give an example of customer satisfaction?
Example of sales?
How you dealt with an awkward customer?
Example of leadership?
What you Learnt from this experience?
The questioner is very direct and just fires out the questions so dong expect a conversation or manners to be honest.
If your successful after this (which you will be if you have sales experience) you will be called for an interview with the recruitment manger.
This will be at the head office and remember the interview questions are competency based so answer using the STAR method; Situation, Task, Actions and Result.
Questions asked;
What do you do now?
Why you chose Enterprise and what you know about the business?
Three things you like about Enterprise?
Give an example of leadership?
How you motivated someone or team?
How you dealt with an awkard customer?
How you managed to sell with an objection in mind?
How you tried to sell something but the customer refused?
Example of customer satisfaction?
Customer focus?, how you achieved this?
How you reach business targets?
What motivate you?
Working in a team?
Theys 15+ questions so quite a lot really and primarily based around sales and customer satisfaction because in truth the job is that; sales and achieving targets. Yes it's a manger assistant or you think it is but it really focus on selling.
The hours as mentioned before is 8 till 6 and can be longer as you may have to stay around to get jobs done. Also they don't employ you in your local town/city because they feel you will be more productive if you travel . So expect to travel although they say it will be within 30-40mins travel. They really mean 1hour. So take in consideration of extra 2hours of travelling time there and back. So now it's 7 till 7, that's 12 hours your committing to the job.... All for £16k and that's before tax. Hmmmm think I'll give this a miss!!! However, if sales if your strengths and you enjoy this and don't mind working hard and long for then this maybe for you. They are looking for that extrovert sales person and not really the leadership attributes the advert states. Anyways good luck with your application.
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Salary is £16,000 for a 55 hour week! Be warned.