Interview at AXA
didnt have a presentation stage just went straight to the assessment centre as did most of the other candidates. day started out with a written exercise very similar to the deloitte e-tray test.. had to identify the issues with a companies expanision plans. next was a role play exercise having to update your manager on the progress of a project and identify his priorities - they change some of the information half way through so be prepared for curve balls.
next a competency interview in which four main questions were asked and then followup questions.. the questions are chosen at random from a booklet btu i got questions on teamwork, leadership and commitment.. after the interview we had lunch with all the graduates and assessors. the final bit of the day was a role play exercise where you had to look at the customer satisfaction surveys for four different call centres and identify three areas of concern and suggest ideas to improve them. the atmosphere of the day was really relaxed and friendly, there are no trick questions and they want you to succeed. havent heard back yet - not sure if i got it as there were 3-4 spots available out of the 12 that were there, and im assuming there is at least one more AC .. but actually quite a fun day and a good experience/practice.
Thank you so much for sharing ShahZzza. Although the information provided is very much appreciated, would you be able to tell me some more about it? I will just write my questions which I hope you would be kind enough to answer:
1) What were the order of activities? e.g. Company presentation, individual interviews, role play etc. what were the order?
2) In the individual interviews, how many questions did they ask you? You advised to research AXA PPP Healthcare. Could you share what question they asked you for this? how long roughly did it last?
3) How was your role play? what was it like? what was your role? how long roughly did it last?
4) for the written question, what did you have to do? could you kindly share what you wrote in there, if you remember? How long did it last?
5) group exercise - could you provide me some tips for this? and what do the assessors ask us to do? how long did it last?
I understand that it may take some time of yours in answering my questions. However, if I do not get any job, I will be deported back to my country and have to give up my passion in here, just to go and serve the army for a year or two. I would really appreciate your help! thank you ShahZzza
Hi Guys, I've just had my AXA presentation interview today and thought I should post here while my minds still fresh. The interview starts off with a presentation to 2 interviewers, for which they provided the brief in the original email. After this the interviewers would ask you questions based on your presentation and then move on to ask questions based on your CV. They also asked me some questions about financial and regulation issues affecting AXA and also it is worth researching different AXA businesses such as AXA PPP Healthcare (something which I did not prepare for!) Finally the interview ends with a couple of competency based questions, mines were regarding a long term project worked towards and i think a difficult challenge we had to encounter. I hope it helps!
Hey guys, so I've been asked about my experience at the AC by a couple of people, so I thought I'd post it here:
So first there was a presentation by the company, it was really laid back and friendly, then we introduced ourselves and were briefly introduced to the assessors. Then we had our individual interviews. For everyone that I spoke to at the AC, we felt our initial interviews went better than the ones at the AC. I'm not sure why that's the case. I think the questions themselves may be less structured. They asked competency questions that were pretty similar I think to the ones we were asked at the initial interview, there was something about teamwork, I think one of them was, a time when you didn't work well in a team? but im not sure. They definitely asked us what further research we've done on AXA since our initial interview, specifically info about the company and the role you're applying for. Maybe check news articles, maybe even wikijobs because you're looking for information from people with experience in that area, etc.
Then we had the role play. We were playing the role of a future leader graduate, representing the team manager who is away, at a meeting with the manager of a change implementation project. You have to update the assessor (the other manager) on the progress of the project and ask her what her priorities are going forward. Some information will be there in full, while other bits will be missing, so you'll have to say that you're missing some, but that you'll get back to her asap with the rest of the details (that's what I did anyway, I'm not sure if that's right, but that's what made sense to me). During the role play, the assessor will throw in a piece of conflicting information, for us they told us that part of the implementation plan wasn't happening anymore, and I think what you need to do is find out why and negotiate the change with the manager and say that you think more communication is needed between both parties in order to justly weigh out the benefits and drawbacks of each scenario. Then at the end of the role play, the assessor watching and taking notes, will ask you a set of questions about your performance. The point is to see whether or not you are aware of where you need to improve and to self-evaluate your performance. They asked questions like how do you think you were perceived by the manager (assessor), mention 2 things you could've done better, etc. So for example, if you have to refer to your notes a lot, you could say that it would've been better if you didn't do that so that you were seen as more knowledgeable or something.
Next we had an 80 mins written exercise. I don't remember the specifics of this. It was something to do with your manager asking you to give them a brief overview of another company's performance using the information provided and recommending a way to get them to become customers of yours. And the second component was reviewing the performance of one of the company's call centers that was underperforming, and you have to look at the figures provided and mention where the problem areas are and what can be done to fix this, e.g. to motivate staff and get them engaged in their work, which could improve absenteeism rates.
Then we had lunch with the assessors, use this time to get to know them on a less formal basis, however, you're always being assessed, so make sure you stay on your game. Try and reach them on a personal level and get them to like you and see that you have potential.
Then our final task was the group exercise. We were each given information about the performance of a call center and had to identify what our key problem areas were for our particular call center. Then we had to discuss our problem areas with the group and list the 3 problem areas that we as a group rank as the most important, so that those 3 are included in the training program that will be rolled out to all the call centers. We also had to mention why we chose those three and why not others and how we were going to communicate this program to the employees at the call centers so that they would all be on board with the training program. All this time, we are being watched by about 4 assessors. Then once the time is up, we have to present our findings to another assessor in 5 mins and describe how and why we came to these conclusions.
That's about it. 4 tasks. It was a pretty long day. It was pretty laid back though, the atmosphere was really relaxed, but don't get too relaxed, you're being assessed the whole time. Good luck! I didn't get the job but I hope this helps. pm me if you have further questions.
Hey, I did it for Future Leaders, let me know if you want any information on my experience. Probably won't be exactly like yours, but I assume it'll be of a similar structure.
Hi mnn78 Did u apply for the Actuarial one ?? for mine they haven't set the date yet ... how did urs go ??
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