NPower Telephone Interview

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Im not sure if anyone needs any help with the NPower telephone interview but I thought it would be useful to put all the information about the questions I was asked. I did the test and got through it by the way. I thought i'd do this because wikijobs has been a big help through my application processes and I hope to use it for advice for my assesment centre and what better way to repay wikijobs by helping other people.

Why do you want to work for NPower. Give an example of when you worked in a group and had to deal with a crisis. Give an example of a time when you mad a mistake. Why was it a mistake. What have you done to make sure you dont make that mistake again? Give an example of a time when you had to change peoples opinion about something and how you did this. Did you succeed at the end? How do you gather and analyse information that is neccesary to solve a task. What was the task and what was the outcome? Give an example of a time when you worked in a successful team. What was your role in the team? Why do you think the team was succesful?

Thats all I remember being asked. Obviously I would advice you prepare for all other types of questions but all in all be confident and send a thank you letter after the interview.

Thanks that was really useful! I just had a npower telephone interview today for the management grad scheme, those were the exact same questions I had. They said they don't know when the assessment centres are going to be as they don't have any dates as yet, incase anyone is wondering

You are welcome, happy to help. I applied for the engineering graduate scheme and it seems they ask very similar questions.

Hi just wondering - these questions seem very similar to the ones asked on the form, before being invited to take the online tests. Did you find this and if so do they ask you about your previous answers? any help is much appreciated thanks in advance!

Sorry just seen this thread, guess you have done the interview but its pretty much what the original poster said - I didnt get why N Power though energy or anything like that.

I took mine last week - still havent got a reply though, another firm to cross off my very short list it seems.

Hi I also had mine but haven't heard back yet - I think at this stage that means they just haven't decided yet so I wouldnt worry too much. My list is also very short - it is a tough year it seems!

I had my telephone interview today, got asked similar questions listed by lupefiasco. There was one more not listed here: tell me about a time when you did something that affected everybody. This is the one I struggled in.

I was told that I will hear within 3 days. Lets see what happens.

Thanks, guys. Your posts were really useful. Now it's my turn to share the experience.

So, I had the tel. interview today. It lasted for about 35-40 minutes. The questions were: complex solution to the problem (why I consider this solution particularly complex, why I chose it, what got in the end..), planning smth/organazing people, crisis in the team, mistake(s) I made (why made, what learnt), actions which effected everybody, convincing people to change their mind, dealing with vague/contradictory information to solve the problem.

I think that's all although I can't be sure...

Well, Good Luck, people

I have a telephone interview coming up for Npower (Finance) and was wondering if anybody has had any telephone interviews recently with them.

If so, could I ask what type of questions come up?

Hi I have one coming for finance to up to what kind of questions did they ask you?

Hi, have you finished your telephone interview? What questions did the recruiter asked you?

If so, could you tell me the details of the interview, thank you.

Okay, i'm going to repay some of the wisdom,

Just had my telephone interview today for the marketing scheme.

All the questions listed above are now redundant apart from Why Npower and why the specific scheme.

The interview is split into 2 areas

1. Competency based questions

Please tell me (giving examples) how you manage your time. Please give me an example when you nearly missed a deadline. How did you deal with it. Give me an example of when you led a team. Give me an example when you shared an idea - Also a sub question asking me to explain when i took other peoples opinions on board.

Sorry thats all i can remember. Just bare in mind, the interviewer always put a number of sub questions in. For example, asking to develop points relating to communication and negotiation etc.

2. Personal Motivation

Why marketing?

Drive

I genuinely thought i messed up the whole interview but 4 hours later i was told i had passed. So if your caught on the hop don't worry too much and keep your composure. The recruitment staff were really nice

good luck

Heya just had my telephone interview don't think i did very well! Mine was a bit different to yours on second part. Mine was split into two sections as well.

Competency How do you manage your time? (Give example) Describe a time when you've nearly missed deadline? Give an example when you've led a team? Example when shared idea/ changed people's opinion?

I struggled with deadline one they had to come back to that!

Why Finance? What skills do you need for finance? (have a list ready coz i only had a few then my mind went blank) Explain when you've used those skills (you can't use examples used in competency section! so prepare more examples for this section!)

Finally explain what skills you want to learn or develop on finance scheme.

It all seems such easy questions now but at the time I didn't really know what to say. It's really annoying when that happens. Make sure u prepare and keep ur cool!

Good luck

I have been asked same questions as Dorib. So be prepared and confident will be alright! But due to the signal problem, that lady could not hear me clearly.... So i think I will not pass the tel interview....And this problem never happened, I do not why it happens this time... So must ensure that your voice is clearly..

Good luck to u all!

I was wondering if anyone had a tele.interview for the engineering grad scheme (Energy services)? I am having mine at the end of the month and was seeking some guidance from other peoples' previous experience in this tele int. When I am done mine I shall post the questions up as well. Thnx =)

Sorry, I applied other programme. Maybe you will have same questions as above.. Just use the questions listed above for reference

heya mine was for finance but if the finance and marketing schemes got asked same questions I think you'll be asked the same competency questions then you might get some more engeneering specific questions as well.

x

@Dorib, do you receive the result of telephone interview? How long does it take?

thnx for the replies guys....im hoping its similar....but anyhow will post if it isnt =P

Thought I'd share the love people, just had the RWE Npower interview for HR.

Literally same qus as above:

1st section 1. Time management 2. Nearly missing a deadline 3. Leading a team 4. Persuading others to come round to your idea.

2nd section 1. Why HR 2. What skills 3. What do I want to develop on scheme

Didn't even get asked why Npower!!!

I also had the same exact questions in the 1st section as trudester. BUT I applied for energy services role so my 2nd section was as follows:

2nd section 1. Why Energy Services 2.Why Npower 3. What skills do you think you will need in this grad scheme 3. What do I want to develop in terms of skills, on energy services scheme

Unfortunately i did not make it through to the assessment centre but if any1 else is undergoing the telephone interview i wish you the very best !!

Hey all, good to c my post is still up and running. I would like to ask a favour from anyone able to help me. I have an assessment centre coming up with NPower and was hoping someone could fill me in on what to expect. What did the day comprise of, what was the group exercise about, where there any technical questions etc. Inbox me pls. It's for the operations and technology scheme. Thanks alot in advance

Hey lupefiasco,

I got this email week before last:

Hi,

Thank you for your interest in the RWE npower Operations & Technology graduate programme. Unfortunately, due to changes within the business we are no longer able to offer positions on this scheme. We appreciate this will be disappointing, particularly to those of you progressing to later stages of the process. Thank you very much for the time and effort you put into your application and the interest you showed in the company.

We are sorry that we cannot progress you for the 2011 intake, but if we run the scheme for 2012 then should you wish to reapply we would be delighted to hear from you.

Thank you for your patience and understanding and best of luck with any other ventures you are pursuing.

Kind regards,

RWE npower Graduate Recruitment

might want to make sure AC is still on? I got to tele stage :(

Yh it's not on. they downgraded it to a placement. I actually applied for the energy services and they transferred me over to this one.

Hello everyone! Has anyone had an offer from npower this year?

I had my telephone interview last week for the Finance scheme and was basically asked similar questions.

1st Section 1. Focus: Give me an example of a time where I had to undertake multiple duties. 2: Accountability: Example of a time where I've had to be accountable for my actions 3. Drive and Performance: Example of a time where I've had to share ideas with others to improve performance

2nd section 1. Why Finance 2. What skills do you think you will need in this grad scheme 3. What do I want to develop in terms of skills

Got a mail 3hrs later saying I had passed the interview but they're yet to schedule a date for the assessment centre. Will keep everyone posted on the outcome of the AC. Cheers!!!!

Does anyone think this link is a scam much?

Has anyone got information about telephone interview of npower recent days?

Hi, I have my telephone interview for npower grad for 'Customer Operations', and i needed some help if any one has had telephone interview for this scheme could you advised on what type of questions are asked?? thanks Tibs

Hi, has anyone had a telephone interview for the 2012 intake? I have applied for the Business Analysis scheme. Thanks.

Thanks for sharing, I will have a telephone interview soon, will share the questions later. Good luck everyone!!!

I had my interview for the 2012 intake for Business Analysis and thought I'd share the questions I was asked as its so useful!

Competency based questions: -Focus (when have you had cope with multiple conflicting duties?) -Accountability (can't remember the question but I think they want you to have a led a team to a successful outcome) -Drive and performance (when have you shared ideas to improve performance?) -Time management (when have you nearly missed a deadline?)

-Why business analysis? -What skills do you think you will need (and give an example of how you have each of these skills)? -What skills do you hope to develop through this scheme?

Hope this helps!

Thanks bobcat for your post. I have my interview next week. I have noted down the important points regarding RWE group and npower and have started preparing the questions mentioned in this thread. I was wondering how many graduates are being interviewed by npower at the moment? Anything else if I am missing something? Any help would be appreciated. Thanks again.

hi Malangi, I have also applied for the npower graduate sheme 2012, let me know if you get any different questions asked for your telephone interview, i'll appreciate any help thanks

Hello everyone,

Ive got my interview for the npower finance scheme tomorrow morning. Would surely post the details once I am done with it. This thread has been really helpful, so keep updating it with as much information as you can. Thanks everyone

I had my telephone interview for finance scheme today. They asked somewhat the above mentioned questions. The interviewer was from npower graduate recruitment team. He said they will let me know about the results shortly. The assessment centre is on 23rd November 2011. It was my first telephone interview, so I am crossing my fingers.

Good luck to everyone!

Hi malangi,

I had my telephone interview as well today. The questions were as same as bobcat. They said they will let me know in a couple of days. She didnt mention the date of assessment centre though.

Good Luck!

Hey there,

did you receive any news from npower about the outcome of the interview?

I just had my telephone interview...it was pretty easy to be honest, just a chat. quite informal....got a call 2 hours later saying i passed...off we go to the assessment centre on wednesday :p

Hi Prash90, 1st of all congrats for getting this far, I had my tlephone interview fri 11th and been successful but no assessment invite yet. Which vacancy have u applied for?

hey guys, anyone here applied for the Engineering (Operations and Technology) scheme and wouldn't mind to share the questions they were asked in the telephone interview? Thanks and good luck in your interviews/AC!

Hi guyz, today I had a telephone interview with NPower for a Quantitative Risk position and I would like to share my experience with you!

The questions I was asked were pretty much the ones mentioned above in this post.

1) Give an example of a time where I had to undertake multiple conflicted duties 2) An example I nearly missed a deadline 3) A time where I had to plan something or organize people 4) A time when I had to change people's opinion to improve performance

1) Why Quantitative Risk 2) Why Npower 3) What skills do I need for QR 4)What skills I want to learn or develop on QR scheme

All questions were followed by subsequent questions

Hey,

I had my interview in Decemeber and they emailed me saying I had passed, but I havent heard back since, so I emailed them today asking when the ACs were and they replied saying: Hi Jessica, Thank you for your email. We have not actually set up an assessment centre for this scheme yet so we have not invited any candidates to an assessment centre. I believe this will be being held in February so we will be making our decisions then. We will give all candidates a call to let them know if we have invited them to an assessment centre, so thank you for your patience during this time and we will hopefully in touch soon to let you know. If you have any queries, please do not hesitate to contact us on 0845 241 4933 or send us an email. Kind regards,

Lorna RWE npower Graduate Recruitment Team

Just thought I'd keep you all updated!

Hi Everyone , I just did my telephone interview and it went quiet good ,the interviewer name is Lorna and the questions were same as mentioned before , -Time Management -Missing a deadline -Change people's opinion ... also she asked me why I choose the graduate program and what skills I need in it and what skills the program needs from its graduates and why I selected this graduate program in particular

then she told me that they have not yet prepared for the assessment centers and they will only call those who they feel best suit the role ...

Hi everybody,

Has anybody got a telephone interview with RWE for IT graduate scheme??

Hey,

I had my telephone interview yesterday, the woman who interviewed me said they're holding an assessment centre on the 14th (i'm sure she said of Feb but I'm not 100%, it may be March). She also said they would make their final decision on Friday (tomorrow) and let people know if they're offered a place. Has anyone had experience of the npower AC for marketing?

Oh, and my telephone questions were the same as other people have said, examples of working to deadlines, sharing ideas etc.

Hi, I have a telephone interview for customer services advisor scheduled for this week. They have told me to expect questions in the following areas- CV Review, 5 scenario based questions, Behavioural / Motivation competency interview, Role-play exercise.

Has anyone done a telephone interview recently and can you tell me what to expect from the role - play exercise? If anyone has any examples of recent questions I'd be grateful if you could share your experiences. Thanks!

Hey Guys

Just had an interview for the grad scheme with npower, have u guys had any assessment centre invite?

Hey Kalel,

I had my telephone interview on 23rd march and later recieved an email stating that I met the required benchmark score for the telephone interview. They said they will be in contact as soon as they can to confirm about the assessment centre.

I still havent heard anything since then.

Has anybody been invited to the assessment centre yet?

Hi Chris

I am in the same position as you and I haven't heard anything yet. Still Waiting....

Hey guys :) I have a telephone interview these days, so I assume that they are waiting the last phone interviews in order to fix the dates for the assesment centre. Good luck to everybody and hope to meet soon !

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