Im not sure if anyone needs any help with the NPower telephone interview but I thought it would be useful to put all the information about the questions I was asked. I did the test and got through it by the way. I thought i'd do this because wikijobs has been a big help through my application processes and I hope to use it for advice for my assesment centre and what better way to repay wikijobs by helping other people.
Why do you want to work for NPower. Give an example of when you worked in a group and had to deal with a crisis. Give an example of a time when you mad a mistake. Why was it a mistake. What have you done to make sure you dont make that mistake again? Give an example of a time when you had to change peoples opinion about something and how you did this. Did you succeed at the end? How do you gather and analyse information that is neccesary to solve a task. What was the task and what was the outcome? Give an example of a time when you worked in a successful team. What was your role in the team? Why do you think the team was succesful?
Thats all I remember being asked. Obviously I would advice you prepare for all other types of questions but all in all be confident and send a thank you letter after the interview.