Deloitte Interview Questions
Graduate Scheme Application Process
[Edit]This section does not apply to Deloitte consulting, which has a different application process.
Recruitment is in four parts:- Web based application form
- Online aptitude tests
- Competency based interview
- Final assessment centre
A printed guide to getting through Assessment Centres is available to all WikiJob users - click here to download your copy now
Web Based Application Form
[Edit]This is a substantial form which requires you to fill in information regarding your education, achievements (academic and other) and motivation for working for Deloitte. There are a large number of free text fields, and you should set aside at least a day to complete this.
The Career Motivation question section asks:- Please let us know why a career at Deloitte appeals to you compared with other career options? (max 100 words in bullet point format).
- Please let us know why you are particularly interested in joining the service line you have specified? (max 100 words in bullet point format).
- Please let us know what you think you will be doing on a day to day basis as a graduate in your first choice service line including any commitments required for professional qualifications (if applicable) (max 100 words in bullet point format).
Online Psychometric Test
[Edit]The test is a SHL psychometric test that consists of two parts - numerical and verbal. These tests provides the interviewers with objective, reliable and relevant information that helps them to make a well-informed decision on how you would handle a demanding graduate position.
The two parts of the test assess you on the following:
Verbal Reasoning: Your ability to understand complex verbally presented descriptions, explanations or arguments and to interpret them, grasp shades of meaning and key points and draw conclusions.
Numerical Reasoning: Your ability to analyse quickly numerical/financial data, with computations where appropriate, whether embedded in a narrative or presented in tables. 25 mins for 18 questions
‘’’you can perform better at SHL tests with practice try these SHL simulator questions’’’
You will have one week to complete the test and the questions for each test are different.Competency Based Interview
[Edit]This is a competency based interview (click the link for info).
Your interview at Deloitte will last up to an hour and be with a manager from the line of service to which you have applied. All interviews are standardised; the interviewer will read out prepared questions and record your responses. After your interview, he/she will grade you and return these details to the graduate recruitment team for processing. You should receive feedback on your interview within 3 days.
Putting yourself forward for this is an excellent way for graduates like you to get interview practice. The questions will be similar to those at professional interviews, you will gain a good understanding of the interview process from both company and candidate perspective, and you may even be paid. Get in touch with the Deloitte graduate recruitment team if you are interested in participating.
All interviewers at Deloitte have been trained to interview graduates by an in-house team. Deloitte operate an interviewer training day, in other words, an opportunity for the managers to train to interview, and for this they require a stream of real graduates to interview.
The interview questions you are likely to be asked are:
- Do you have any goals in the past and how did you achieve it. (Achievement of goals)
- Give me an example of when you gave a presentation (presentation skills)
- Give me an example of when you have to make a decision (Decision making)
- Give me an example of when you have had to persuade someone. (Communication)
- Give me an example of when you were involved in team work (Social Interaction)
- Give me an example of when you were involved in a multi-task situation. How did you manage it? (Planning and Organising)
- Why are you choosing Deloitte? (Commercial awareness)
- Why are you choosing Audit? (Commercial awareness)
- What interested you the most in the recent news? (Commercial awareness)
You may also be asked about what business you admire the most, and why.
For further information see the discussion on Deloitte graduate interviews.Final Assessment Day
[Edit]- E-tray exercise comprising
- Computer exercise
- Written exercise
- Lunch
- Short interview
- Partner Interview
- 60 minute computer based email simulation based on a business scenario presented to you.
- 40 minute written exercise (on paper).
- 20 minute interview as part of the partner interview to discuss the computer exercise and written exercise.
Psychometric Success also offer a printed guide to getting through Assessment Centres which is available to all WikiJob users - click here to download your copy now
Computer Exercise
[Edit]Background
[Edit]The E-tray exercise is a 60 minute computer simulation of an email inbox. Over the course of the exercise, you will be presented with a sequence of emails, from which you will have to select a response from a multiple choice.
You are a Financial trainee working for Advantage Business Service (ABS). ABS provides Financial & Business Services, Marketing Services, and HR Advisory services. You joined the company 8 months ago. You were working in Nottingham office but now you are transferring to Birmingham office to replace a colleague who is ill. You will have to deal with 24 emails from various people requesting info from you. The exercise starts with about 6 emails already in the inbox.
In your company's folder (ABS), you will see the following:- Calendar
- Employee's Availability
- Organisation Chart
You will also get folders for all 5 clients (only three of them will request info in the emails), and some simple formulae about how to judge the performance of the client's business.
Real life training and practice In-tray and e-tray tests are available here
Typical request from emails
[Edit]- Client from Nottingham office wants you to do a job, what would you do?
- One of your colleagues is struggling with contacting someone, how would you react to help him?
- According to the info in Folders, do some calculations. They are not necessarily straight forward.
Tips
[Edit]Not all the e-mails will require you to go back to info folders. Some of them just require you to give your opinion.
There are three companies to advise on, so make sure you've identified which company you are being asked about prior to answering. The multiple choices will be created in such a way that may cause you to be easily misled, consequently, take your time and be careful.
Spend the first 5-10 minutes reading the information you are given before diving in. This will save you time later. Work at a sensible pace without rushing. It is quite easy to finish approximately 24 emails with time to spare.
Lastly, be careful and take your time to select the best response. It is easily possible to finish this exercise within the time limit.
Written Exercise
[Edit]After the E-tray exercise, you will then be asked to write a business email based upon the scenario developed over the previous hour. You will be required to analyse three potential takeover targets, and make your recommendation and case to the client's board of directors. The takeover targets are an internet firm, a catalogue firm or another store based firm.
There is no right or wrong answers here; any of the three companies will be adequate. They are testing your reasoning, so you must be able to substantiate your decision. For example, interviewees are often asked "how would you convince the board your decision is correct?"
The written exercise is done on the computer, but the software does not have a spellchecker, so make sure your answer is spelt correctly. Candidates are pushed for time much more in this exercise; it is advisable think about how you are going to word and structure your composition before you begin to write it.
Stick to the point. You may want to consider using bullet points. There is time pressure, so make sure you are organised and get your answer complete in the allocated time.
E-Tray Interview
[Edit]After completing the written exercise, you will have another 10 minutes to take any notes from the information provided for the E-tray exercise. You will then have a 20 minute meeting with an interviewer. You will have to brief them using only the notes you have prepared, and backup your decision for the takeover target. Whatever you say is likely to come under scrutiny, so you should be prepared to defend your position.
Real life training and practice In-tray and e-tray tests are available here
Partner Interview
[Edit]The partner interview is with a partner in the firm. This interview differs greatly from the first interview, and is much more personable. There are no set questions. The interview will be competency based and will focus on career motivation and commercial awareness.
Read about partner interviews here.
For more information on Deloitte interviews see the WikiJob forums.